Litton Andrews (LA Medical Recruitment) – providing a Total Medical/Healthcare Recruitment and Consultancy Service with the best staffing, practice and business solutions.
Litton Andrews is proud to partner with a highly respected private neurology practice in Spring Hill to recruit an experienced and career-focused Medical Secretary. This is an exceptional opportunity to join a well-established specialist practice led by one of Queensland's most distinguished neurologists, recognised nationally and internationally for expertise in neurological and movement disorders, clinical research, and academic medicine.
Working within a professional, collaborative, and patient-centred environment you will become an integral member of a dedicated team committed to delivering outstanding care and service to patients. This role will suit a polished and highly capable Medical Secretary who takes pride in providing exceptional administrative support, managing complex specialist workflows and creating a welcoming experience for patients and their families.
For an experienced specialist medical administrator seeking stability, professional fulfilment, and the opportunity to work alongside a highly regarded clinician and supportive team, this position offers a rewarding long-term career opportunity within a practice renowned for excellence in patient care.
Key Responsibilities Include (but Will Not Be Limited To)
- Providing a professional and welcoming first point of contact for patients, visitors and referrers
- Managing incoming telephone enquiries and responding to patient requests in a courteous and timely manner
- Coordinating specialist appointments, recalls, and waiting lists
- Preparing patient files and ensuring medical records are maintained accurately and confidentially
- Processing referrals, correspondence, and specialist reports
- Liaising with general practitioners, allied health professionals, hospitals and other healthcare providers
- Managing appointment confirmations and patient follow-up communications
- Assisting with medical billing, invoicing, Medicare claims, and EFTPOS transactions
- Maintaining accurate patient demographic and billing information within the practice management system – Shexie
- Processing all inpatient billing using Eclipse
- Supporting the specialist and wider team with administrative duties to ensure the smooth day to day operation of the practice
- Managing incoming and outgoing mail, emails, and other practice correspondence
- Contributing to a positive, patient-centred environment and upholding the highest standards of customer service
Skills And Experience Required Include
- Previous experience in a medical secretarial role within a private specialist practice will be highly regarded
- A genuine interest in healthcare and delivering exceptional patient care
- Outstanding interpersonal and communication skills, with the ability to interact professionally with patients, clinicians and external stakeholders
- A compassionate, empathetic and patient-focused approach
- Strong organisational skills with the ability to manage competing priorities and work efficiently in a busy practice environment
- Excellent attention to detail and a high level of accuracy when handling confidential information and documentation
- Sound computer literacy skills, including experience with Microsoft Office applications
- The ability to work both independently and collaboratively as part of a close-knit team
- A proactive attitude, willingness to learn and strong work ethic
Remuneration
This position will offer a competitive hourly rate between $38 - $42 per hour + superannuation, based on recent and relevant skills and experience. Additional benefits of the position include:
- Part-time roster of 30 hours per week across four days (Tuesday to Friday), supporting an excellent work-life balance
- The opportunity to join a well-established and highly respected solo specialist practice with a strong reputation for patient care
- Comprehensive onboarding, induction and full on-the-job training provided to ensure your success in the role
- The chance to work alongside a professional, supportive and experienced team within a collaborative practice environment
- Exposure to specialist medical administration within a reputable private healthcare setting
- A stable and long-term career opportunity with a practice that values professionalism, teamwork and patient-centred care
Experienced Medical Secretary - Part Time in Brisbane employer: Litton Andrews
Litton Andrews is an exceptional employer that offers a unique opportunity for Practice Management Consultants to thrive in a flexible, part-time role while making a meaningful impact on specialist medical practices across Australia. With a strong focus on work-life balance, professional development, and collaboration with a highly respected consulting team, employees can expect to grow their careers in a supportive environment that values autonomy and innovation. Join us to enhance operational performance and patient experiences in the healthcare sector, all while building lasting relationships with industry leaders.
