At a Glance
- Tasks: Manage day-to-day operations, patient clinics, and administrative duties in a busy orthopaedic practice.
- Company: Respected Orthopaedic Specialist Practice in Greenslopes with a supportive team.
- Benefits: Competitive hourly rate, superannuation, and accessible parking options.
- Other info: Full-time role with opportunities for professional growth in a fast-paced environment.
- Why this job: Join a dynamic team and make a real difference in patient care.
- Qualifications: Proven senior secretarial skills and experience with medical software like Gentu.
The predicted salary is between 40 - 45 $ per hour.
This is an excellent opportunity for an experienced and motivated Senior Medical Secretary to join a respected Orthopaedic Specialist Practice based in Greenslopes. Working closely with a busy Orthopaedic Surgeon as part of a small, supportive team of two, the successful candidate will play a key role in the day-to-day operations of the practice, delivering exceptional patient service and ensuring the smooth coordination of administrative and secretarial duties in a fast-paced private specialist environment.
This is a full-time, permanent position offering 38 hours per week, Monday to Friday, ideal for a confident and organised medical secretary who takes pride in providing high-quality support to both the Surgeon and patients.
Key duties and responsibilities will include (but not be limited to):
- Acting as a critical member of the practice, managing the day-to-day operations of patient clinics, surgery bookings, and all patient billing and receipting.
- Managing incoming telephone calls and assisting patients with general enquiries.
- Coordinating clinic appointments and managing the diary for a busy Surgeon.
- Overseeing all patient data, correspondence, appointments and patient accounts using Gentu software.
- Preparing theatre quotes and coordinating theatre bookings, including liaising with hospitals, anaesthetists and other medical professionals involved in patient care.
- Processing patient billing and receipting, including inpatient/surgical billing.
- Managing medical administration and correspondence and performing general day-to-day tasks to ensure the smooth operation of a busy surgical practice.
To be closely considered for this position, you will have the following skills/attributes:
- Proven senior secretarial skills running the day-to-day operations of a private surgical specialist practice.
- Previous experience using Gentu software, or similar platforms such as Genie, Xestro and/or Shexie.
- Sound knowledge of Medicare, DVA, WorkCover, and Private Health Funds.
- Exceptional ability to build rapport with patients, alongside a collaborative approach to working within a small team.
- Strong communication and organisational skills.
- Highly developed administrative skills with the ability to identify and implement efficiencies in processes.
- Professional, compassionate, warm and caring attitude towards patients.
- Excellent written and verbal communication skills.
- Outstanding organisational and time management abilities with the capacity to multi-task effectively.
- Fast and accurate typing skills.
- Immaculate personal presentation.
Remuneration: An hourly rate of $40–$45 plus superannuation will be offered to a suitably experienced candidate, along with accessible parking options.
Senior Medical Secretary in Brisbane employer: Litton Andrews Pty
At Litton Andrews, we pride ourselves on being an exceptional employer, offering a supportive and collaborative work environment in the heart of Greenslopes. Our practice is dedicated to high-quality patient care, and as a Medical Receptionist/Secretary, you will be part of a close-knit team where your contributions are valued and recognised. With flexible working hours and opportunities for professional growth, we ensure that our employees thrive both personally and professionally while making a meaningful impact in the lives of our patients.
