At a Glance
- Tasks: Lead and support early learning centres, driving quality and operational performance.
- Company: Join Little Stars Early Learning & Kindergarten, a leader in early childhood education.
- Benefits: Competitive salary, professional development, and the chance to make a real difference.
- Other info: Dynamic role with opportunities for growth and community engagement.
- Why this job: Be a hands-on leader, shaping the future of early learning for children and families.
- Qualifications: Experience in multi-site operations within Early Childhood Education and Care.
The predicted salary is between 67500 - 82500 $ per year.
Little Stars Early Learning & Kindergarten is seeking an experienced and highly motivated Operations Manager to join our senior leadership team and support a portfolio of our early learning services. This is a hands-on operational leadership role for someone who enjoys being visible in services, developing Centre Managers, solving problems and driving results. We are looking for a leader who can balance the two critical sides of successful early childhood operations: quality and compliance, alongside strong commercial and operational performance.
About the role
Reporting directly to the General Manager, you will take responsibility for the operational performance of a portfolio of Little Stars services in the South Eastern Suburbs. You will work closely with Centre Managers, providing clear direction, coaching and accountability while ensuring each service is delivering high-quality outcomes for children and families.
Key responsibilities:
- Providing strong, visible leadership across your portfolio of centres
- Coaching and developing Centre Managers to become confident and accountable leaders
- Driving occupancy, enquiries, tours, enrolments and family retention
- Monitoring wage performance and supporting effective rostering and workforce management
- Maintaining a strong focus on compliance, quality and continuous improvement
- Supporting services through Assessment & Rating and regulatory requirements
- Reviewing centre KPIs and quickly responding when performance is below expectations
- Supporting Centre Managers with staffing, performance management and difficult operational matters
- Ensuring centres maintain excellent presentation and consistently high standards
- Building strong relationships with children, families, employees and local communities
About you:
- Significant multi-site operational experience within the Early Childhood Education and Care sector, with a demonstrated ability to improve centre performance
- Strong sense of urgency and accountability
- Proactive and doesn't wait to be told what needs to happen
- Comfortable having difficult conversations when required
- Can identify an issue and move quickly from problem action result
- Understands occupancy, labour management and the commercial drivers of an early learning service
- Can drive occupancy growth and strong conversion focus
- Strong knowledge of the NQF, National Law and Regulations and quality improvement processes
- Builds genuine relationships with Centre Managers while maintaining clear expectations
- Enjoys spending time in centres with teams, rather than managing solely from behind a desk
Operations Manager employer: Little Stars Holding PTy Ltd
Little Stars Early Learning & Kindergarten is an exceptional employer that prioritises the growth and development of its staff while fostering a supportive and collaborative work culture. As an Operations Manager, you will have the opportunity to lead a passionate team in the South Eastern Suburbs, driving quality outcomes for children and families while enjoying hands-on involvement in service delivery. With a strong focus on professional development, compliance, and operational excellence, Little Stars offers a rewarding environment where your contributions are valued and recognised.
Contact Details:
Little Stars Holding PTy Ltd Recruitment Team
