At a Glance
- Tasks: Inspire clients to explore the world with tailor-made travel solutions.
- Company: Join Lion International Travel, a leader in travel arrangements with 20+ years of experience.
- Benefits: Competitive pay, ongoing training, and a range of employee benefits for your wellbeing.
- Other info: Entry-level candidates welcome; dynamic team environment with growth opportunities.
- Why this job: Make dreams come true by planning unforgettable holidays and building lasting client relationships.
- Qualifications: Bachelor's degree preferred; bilingual in Mandarin and English is a must.
The predicted salary is between 45000 - 55000 $ per year.
Inspire and guide customers to explore the world, offering tailor-made travel solutions and premium customer care before, during, and after their trip.
Provide consultation services for overseas travel products through multiple channels including phone and internet, accompanying clients in planning their dream holidays.
Customize itineraries based on client needs, arranging accommodation, transportation, meals, and tickets.
Handle order processing and group travel operations with attention to detail.
Provide warm after-sales service, maintain client relationships, and promptly assist with travel-related matters.
Support airport transfers and tour services as needed, with opportunities to participate in tour operations.
Key responsibilities
- Provide overseas travel product consultation services through phone, internet, and other channels
- Customize travel itineraries based on client needs, including accommodation, transportation, meals, and ticket arrangements
- Handle order processing and group travel-related operations
- Provide after-sales customer service and maintain client relationships
- Assist with resolving travel-related issues promptly
- Support airport transfers and tour services as required
- Achieve and exceed sales goals through smart strategies and client relationship building
- Collaborate with team members to execute special projects and support business growth
About you
- Bachelor's degree in Tourism, Hospitality, Business, or related field preferred
- Bilingual proficiency in Mandarin and English required
- Strong communication and interpersonal skills
- Legal authorization to work in Australia required
- Prior travel industry experience is a plus; entry-level candidates welcome
- Competitive remuneration
- Ongoing training and development opportunities
- Range of employee benefits to support wellbeing and work-life balance
About us
Lion International Travel Service Pty.
Ltd. is a leading travel agency specialising in domestic and international travel arrangements.
With over 20 years of experience, we pride ourselves on our exceptional customer service, extensive industry knowledge and tailored travel solutions.
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Travel Consultant in Willoughby employer: LION
At Lion, we pride ourselves on fostering a vibrant and inclusive work culture where employees can truly thrive. As a Senior Network Engineer, you'll not only lead significant network projects across Australia and New Zealand but also enjoy unparalleled growth opportunities, flexible working arrangements, and a commitment to wellbeing that extends beyond the workplace. With a focus on sustainability and community impact, you'll be part of a team that values your contributions and celebrates diversity, making every moment at Lion meaningful.
