At a Glance
- Tasks: Resolve complex member queries and drive service improvements in a dynamic contact centre.
- Company: Join Link Group, a leader in superannuation services with a supportive team culture.
- Benefits: Enjoy a hybrid work setup, competitive pay, and 4 weeks of onsite training.
- Other info: Flexible hours with a rotating roster and opportunities for career growth.
- Why this job: Make a real difference in people's lives while developing your customer service skills.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 49500 - 60500 $ per year.
Link Group is seeking a Customer Service Officer for our superannuation contact centre in Sydney.
You will resolve complex member queries, support stakeholders, and drive service improvements on a rotating 8am–8pm roster.
The role includes a hybrid setup with 2–3 days in Parramatta and the rest from home.
This is a 6-month fixed-term contract with 4 weeks of onsite training.
You will handle escalations, meet KPIs, and contribute to a supportive team culture while gaining exposure to complex
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Hybrid Customer Service Officer in Sydney employer: Link Group
MUFG Pension & Market Services is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for Fund Operations Specialists to thrive. With a strong focus on employee growth, the company offers comprehensive training and mentorship opportunities, ensuring that team members can develop their skills while contributing to meaningful projects in the finance sector. Located in a vibrant area, employees enjoy a dynamic work environment that encourages innovation and efficiency, all while maintaining a commitment to diversity and equity.
