At a Glance
- Tasks: Lead a vibrant team to create unforgettable chocolate experiences for customers.
- Company: Join the iconic Lindt & Sprüngli, a global leader in premium chocolate.
- Benefits: Enjoy a positive work environment, birthday leave, free drinks, and staff discounts.
- Other info: Embrace diversity and innovation while shaping a sustainable future together.
- Why this job: Be part of a dynamic team that values creativity and personal growth.
- Qualifications: Experience in customer service, strong communication, and leadership skills.
The predicted salary is between 36000 - 44000 $ per year.
Join us in a world where tradition and innovation create a delicious chocolate experience! We believe in the individual brilliance of every team member who can create memorable moments for their customers and contribute to creating a great work environment with their team. We seek a retail store leader who creates innovative ideas, builds strong connections and has a preference and passion to work with an international brand.
About the Role:
- Supporting an energetic team to create meaningful relationships with customers by providing a unique chocolate experience.
- Delegating, coaching and leading employees on their daily operations, service and collaboration.
- Assisting with roster and budget management.
- Leading from the front with passion and expertise with customers on product knowledge and preparation.
- Deploying visual merchandising strategies and promotional changes.
- Assisting in developing and leading the team to future successes.
What we would like you to bring:
- Demonstrated previous customer service experience in a QSR, retail or hospitality environment where you have managed your tasks with clear communication, enthusiasm and passion.
- Previous Barista experience desirable.
- An ability to grow your local community and drive return sales and loyalty.
- Strong time management skills, ability to work effectively and independently with deadlines.
- Strong rapport building abilities to assist to lead and coach a team of Chocolate Ambassadors.
What we can offer you:
- An emphasis on a positive environment, allowing career and personal growth, celebrating your achievements and recognising your successes.
- An engaging and creative workplace full of passionate individuals that embraces diversity and thinking differently.
- A paid day off on your birthday every year.
- Free hot drinks all working days and 50% staff discount.
We’d love to get to know you! Looking to grow your career in a dynamic, international setting? Join the Lindt & Sprüngli Group! Together, we thrive to achieve our bold ambitions, powered by our purpose and unique culture of community and mutual support – rooted in a proud tradition, yet always evolving to stay ahead and set new standards.
Retail Assistant Store Manager in Melbourne employer: Lindt & Sprüngli (Australia) Pty Ltd
Lindt & Sprüngli (Australia) Pty Ltd is an exceptional employer that values its employees by fostering a vibrant work culture centred around passion for premium chocolate and customer satisfaction. With opportunities for professional growth and development, you will be part of a global team that prioritises collaboration and innovation in a dynamic retail environment. Enjoy the unique advantage of working in a brand synonymous with quality, where your contributions directly enhance the guest experience and elevate our renowned chocolate offerings.
Contact Details:
Lindt & Sprüngli (Australia) Pty Ltd Recruitment Team
