Lime Recruitment is partnering with a major Queensland Government client to recruit an experienced Senior IT Service Centre Agent. You will help ensure quality outcomes for customers through coaching, mentoring and training of IT Service Centre staff.
You will provide remote and onsite support, log incidents, resolve requests and allocate unresolved calls, while contributing to knowledge management and service centre initiatives across the department.
Senior IT Service Centre Lead - Onsite, Brisbane CBD employer: Lime Recruitment
Join a forward-thinking Queensland Government team as a D365 Solution Architect, where you will play a pivotal role in shaping innovative solutions that directly impact the community. Enjoy a hybrid working environment that promotes work-life balance, alongside opportunities for professional growth and development within a supportive culture that values collaboration and excellence. With a commitment to leveraging cutting-edge technology, this role offers a unique chance to contribute to meaningful projects while advancing your career in a dynamic public sector setting.
