At a Glance
- Tasks: Lead a review of ICT systems and improve service delivery in a dynamic government environment.
- Company: Queensland Government department focused on human services and technology.
- Benefits: Hybrid working, contract until 2027 with potential for extension.
- Other info: Opportunity to work with cutting-edge technology and drive meaningful change.
- Why this job: Shape the future of ICT while making a real impact on community services.
- Qualifications: Experience in business analysis, government environments, and technology solutions.
The predicted salary is between 90000 - 110000 $ per year.
Contract to 28/05/2027 with possible extension | Brisbane, QLD | Hybrid working
Our client, a Queensland Government department, is seeking an experienced Senior Business Analyst to lead a comprehensive review of its current ICT environment and identify opportunities to improve systems, business processes and service delivery capabilities.
Working across a complex human services environment, you will engage with business, technical and architecture stakeholders to assess existing capabilities, capture future-state requirements and evaluate contemporary technology solutions.
This role will play a key part in shaping the department's future ICT direction, with responsibility for developing strategic recommendations, options assessments and executive-level deliverables to support informed decision-making.
Key Responsibilities
- Lead a comprehensive assessment of the current ICT environment, including systems, functionality, business processes, reporting capabilities, risks and opportunities for improvement.
- Elicit, document and analyse business and solution requirements, translating operational needs into clear functional and technical deliverables.
- Develop current and future-state process maps, operating models and capability requirements using recognised business analysis methodologies.
- Undertake market research and engage with vendors to assess industry solutions and emerging technology capabilities.
- Conduct gap/fit analysis and options assessments to evaluate potential solutions against business requirements, existing systems and strategic objectives.
About You
- Experience delivering business reform, transformation and organisational change initiatives.
- Previous experience working within Queensland Government or other complex government service delivery environments.
- Experience within human services environments.
- Familiarity with Azure Dev Ops and project delivery management across the software development lifecycle.
- Experience working with Microsoft Dynamics 365, particularly complex integrations with external stakeholders.
- Experience working with systems and solutions involving sensitive personal information and stringent information security requirements.
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Join a forward-thinking Queensland Government team as a D365 Solution Architect, where you will play a pivotal role in shaping innovative solutions that directly impact the community. Enjoy a hybrid working environment that promotes work-life balance, alongside opportunities for professional growth and development within a supportive culture that values collaboration and excellence. With a commitment to leveraging cutting-edge technology, this role offers a unique chance to contribute to meaningful projects while advancing your career in a dynamic public sector setting.
