Partner with a founder. Scale a business. Fast-track your leadership career.
Lighthouse Service Partners is a people-first trades company on a mission to partner with and grow home service businesses across plumbing, air con, electrical, and related trades all over Australia.
The Opportunity
You'll step in alongside an established, successful entrepreneur — the Managing Director who built this business from the ground up — and become their true leadership partner. Together you'll own every part of the business, split responsibilities based on your strengths, and drive it to its next level. It's a rare chance to learn hands-on from someone who's already done it, while building your own track record as an operator.
What You'll Do
- Partner directly with the Managing Director as a seamless leadership team, dividing responsibilities to match your respective strengths
- Own the P&L — drive gross profit and EBITDA growth, and own reporting to senior leadership
- Build and lead high-performing teams, and develop the next generation of managers
- Drive operational excellence across systems, processes, and people
- Get close to the customer and relentlessly improve their experience
- Set strategy, move fast, and make data-informed calls
- Collaborate across Lighthouse's product, finance, and integration teams
What You Bring
- A track record of driving impact and beating targets — SMB general management or senior leadership experience a plus
- Strong FP&A chops: budgeting, financial management, P&L ownership
- High EQ, sharp people instincts, and a genuine interest in developing others
- A resourceful, scrappy, roll-up-your-sleeves mindset
- Strong problem-solving skills and a strategic mindset
- A degree (MBA or equivalent a bonus, not a requirement)
Why Lighthouse?
You'll get to learn directly from a proven entrepreneur while building real P&L experience, backed by one of the most respected people-development investment firms in the industry — with a fast track to bigger leadership and M&A opportunities as we scale.
Ready to build something real?
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Head of Operations employer: Lighthouse Service Partners
Lighthouse Service Partners is an exceptional employer that prioritises its people, offering a unique opportunity for General Managers to take full P&L ownership while being supported by a structured pathway through the LEAP program. With a strong focus on employee growth, mentorship from industry leaders, and a culture that values operational excellence, you'll be well-equipped to drive business success and advance your career in the thriving home services sector across Australia.
Contact Details:
Lighthouse Service Partners Recruitment Team
