At a Glance
- Tasks: Be the first point of contact for customers and support our sales team.
- Company: Light-XR, a leading manufacturer of commercial lighting in Sydney.
- Benefits: $75k-$85k base salary, superannuation, performance bonuses, and full product training.
- Other info: Opportunities for career advancement in a stable and supportive environment.
- Why this job: Join a dynamic team and grow your career in sales while making a real impact.
- Qualifications: Strong communication skills and some customer service or sales experience.
The predicted salary is between 75000 - 85000 $ per year.
Light-XR is a Sydney-based manufacturer and distributor of commercial lighting, supplying projects and lighting orders across Australia. We have a mixed and varied clientele including wholesale and retail clients as well as consultants, designers and specifiers.
We're looking for a sharp, well-organised person to join the team in a combined customer service and internal sales role, supporting the external sales team and our customers directly.
The role:
- First point of contact for customers - electricians, contractors, builders and specifiers
- Handling enquiries, quoting, order processing and follow-through
- Supporting the external sales team across the group
- Managing your own admin - CRM, quotes, logistics coordination
- Based in our Alexandria office
Who we're after:
- Strong communicator, confident on the phone and over email
- Genuinely good at juggling multiple jobs at once without dropping balls
- A positive, high-energy attitude - customers can hear it
- Some customer service, trade counter, internal sales or admin experience
- Keen to learn the product and grow into a wider sales role over time - we promote from within
What we offer:
- $75k-$85k base + super + performance bonus (depending on experience)
- Full product training across the group
- A clear path from service into sales for the right person
- A stable, well-established business with multiple brands behind you
Customer Service & Internal Sales in Sydney employer: Light-XR
Light-XR offers a dynamic work environment where employees can engage directly with a diverse clientele, including electricians, contractors, and designers. The company values strong communication skills and provides opportunities for professional growth through support for the external sales team and hands-on experience in customer service and internal sales. Employees can expect a competitive salary package along with performance bonuses.
