Lifestyle Communities is seeking an experienced Contact Centre Manager in Melbourne to lead a team delivering empathetic, high‑quality customer interactions. You will shape the automation and AI strategy, manage recruitment and performance, and drive a single operating model across channels.
Bring 5+ years leading contact centres, strong experience with AI in service, and a track record in change management.
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Contact Centre & AI Operations Lead in Melbourne employer: Lifestyle Communities
Lifestyle Communities is an exceptional employer that prioritises the wellbeing and growth of its employees while fostering a vibrant community atmosphere. As a Lifestyle Area Manager, you will benefit from ongoing professional development, a collaborative work culture, and the opportunity to make a meaningful impact on homeowners' lives in the beautiful Bellarine and West regions of Victoria. Join us in creating inclusive and enriching experiences, where your leadership and creativity can truly shine.
