Lifeline Direct is seeking a Workforce Management Analyst to optimise staffing for its clinical and helpline services in Australia. You will forecast demand, build rosters, monitor real-time activity, and collaborate with Service Delivery leaders to meet service levels.
You will translate data into actionable workforce decisions, drive continuous improvement, and support rostering, reporting and analytics within a busy not-for-profit health environment.
Workforce Management Analyst – 24/7 Operations in Melbourne employer: Lifeline Direct
Lifeline Direct is an exceptional employer, offering a supportive and collaborative work culture that prioritises the wellbeing of both employees and the community. Located in Geelong, you will have access to ongoing training and development opportunities while being part of a dedicated team that makes a meaningful impact through crisis support services. With salary packaging benefits and the chance to mentor passionate volunteers, this role provides a rewarding experience for those looking to contribute positively to society.
