At a Glance
- Tasks: Deliver exceptional customer service, process orders, and collaborate with the team.
- Company: Join Lawrence & Hanson, Australia's trusted electrical wholesaler since 1886.
- Benefits: Enjoy no weekend work, training opportunities, and employee discounts.
- Other info: Opportunities for career growth and a focus on sustainability.
- Why this job: Be part of a fast-paced, social role that makes a real impact.
- Qualifications: No electrical experience needed; just a positive attitude and passion for helping others.
The predicted salary is between 47250 - 57750 $ per year.
Provide exceptional service, quotes, processing orders, collaborate with our team & suppliers to get product out on time and in full.
About the role
Reporting to the Branch Manager, this is a hands-on customer service and sales role focused on delivering an exceptional experience at every interaction. Our purpose as a team is simple: provide value, reliability, and flexibility to every customer, every time.
Duties:
- Helping customers at the counter, over the phone, and via email
- Preparing quotes and guiding customers to the right products (training provided)
- Building strong relationships with customers and suppliers
- Keeping the branch organised, stocked, and looking great
- Pitching in across the team to keep things running smoothly
Skills & Experience:
- You don’t need electrical experience — just the right attitude and a passion for helping people
- Experience in trade sales, retail, hospitality, or any customer-facing role
- A natural problem solver who enjoys finding solutions
- Comfortable with tech and familiar with Microsoft Office
- Positive, energetic, and team-oriented
- Organised, proactive, and eager to learn
- Looking for a role that’s fast-paced, social, and full of reward
Why You’ll Love Working With Us:
- No weekend work — enjoy your time off with family and friends
- Training & development through internal programs, accredited programs, and career pathways
- Inclusive culture where everyone is welcome
- Paid volunteer day each year to support a cause you care about
- Profit share program — earn more when the team succeeds
- Employee discounts on our products and with major retailers on fuel, movie tickets, and more
- Opportunities to work around Australia
- Looking for a sea/tree change, we have over 160 branches across Australia
- Sustainability focus — help us build a better future
Who We Are:
Lawrence & Hanson is Australia’s most trusted electrical wholesaler — and we’ve been powering homes, businesses, and major projects since 1886. With 150+ branches nationwide and the strength of the global Sonepar network behind us, we’re all about sustainability, fostering inclusivity, supporting our communities, innovation, teamwork and getting things done. Lawrence & Hanson is committed to providing a diverse and inclusive workplace environment; we encourage applications from all backgrounds, ages, genders and communities including our First Nations People.
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