Client Success Lead: Post-Launch Growth & Adoption in Sydney

Client Success Lead: Post-Launch Growth & Adoption in Sydney

Sydney Full-Time 50715 - 61985 $ / year (est.) On-site
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At a Glance

  • Tasks: Support clients post-launch, driving adoption and growth while ensuring their success.
  • Company: Join LexisNexis Risk Solutions, a leader in risk management technology.
  • Benefits: Enjoy competitive pay, flexible work options, and opportunities for professional growth.
  • Other info: Collaborative environment with a focus on innovation and customer satisfaction.
  • Why this job: Be a trusted advisor and make a real impact on client success.
  • Qualifications: Experience in client management and strong communication skills required.

The predicted salary is between 50715 - 61985 $ per year.

Lexis Nexis Risk Solutions' IDVerse Australia in Sydney is seeking a Client Success Manager to partner with customers after implementation, helping them realise measurable value while driving adoption, retention, and growth.

You'll be a trusted advisor, collaborating with cross-functional teams to ensure success and minimize risk.

In this role you will own post-implementation relationships, lead customer enablement sessions, and conduct QBRs/EBRs with stakeholders ranging from end users to

Client Success Lead: Post-Launch Growth & Adoption in Sydney employer: LexisNexis Risk Solutions

At LexisNexis, we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture. As a Content Manager, you'll lead a dedicated team in a dynamic environment that values innovation and professional growth, with access to numerous wellbeing initiatives and flexible working arrangements. Our commitment to employee development and the integration of cutting-edge technology ensures that you will thrive while making a meaningful impact in the legal industry.

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Contact Details:

LexisNexis Risk Solutions Recruitment Team

We think you need these skills to ace Client Success Lead: Post-Launch Growth & Adoption in Sydney

Customer Relationship Management
Post-Implementation Support
Stakeholder Engagement
Cross-Functional Collaboration
Customer Enablement
Quarterly Business Reviews (QBRs)
Executive Business Reviews (EBRs)