At a Glance
- Tasks: Drive customer onboarding and ensure value realisation across global portfolios.
- Company: Join Elsevier, a leader in science and health solutions.
- Benefits: Competitive salary, flexible work options, and professional growth opportunities.
- Other info: Collaborative environment with opportunities for career advancement.
- Why this job: Make a real impact by helping customers succeed with innovative solutions.
- Qualifications: University degree and 2+ years in digital customer success or related roles.
The predicted salary is between 81000 - 99000 $ per year.
Elsevier in Australia is seeking a Customer Success Manager to drive onboarding, enablement and value realization across Solutions and Research Sales portfolios.
You will partner with Account Managers and support teams to ensure renewal and growth, delivering ROI through tailored customer outcomes in a global, matrixed environment.
The role requires a University degree, 2+ years in digital customer success or related roles, fluent English, and strong presentation and project management skills.
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Global Customer Success Manager for SaaS Science & Health employer: LexisNexis Risk Solutions
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