At a Glance
- Tasks: Support neurodivergent adults and manage NDIS plans with flexibility.
- Company: A supportive workplace focused on mental health and well-being.
- Benefits: Hybrid work, competitive pay, annual leave, and equipment provided.
- Other info: Opportunity for growth and a calm, grounded approach to complex situations.
- Why this job: Make a real difference in people's lives while enjoying a flexible work environment.
- Qualifications: Experience in support coordination and strong communication skills required.
The predicted salary is between 63000 - 77000 $ per year.
Our core areas of expertise are supporting neurodivergent adults and individuals with complex mental health needs, however we work with a broad range of participants across the NDIS. We focus on doing the work properly, not just ticking boxes.
We’ve intentionally built a workplace that is:
- Low micromanagement
- Flexible and realistic about capacity
- Supportive without being overbearing
- Grounded in strong boundaries to prevent burnout
We are looking for an experienced Support Coordinator with mental health experience to join our team, on a part-time basis with opportunity to move to full time. This role is best suited to someone who:
- Is confident working independently
- Can manage their own caseload and priorities
- Communicates clearly and follows through on tasks
- Is comfortable working with complexity and uncertainty
Key Responsibilities
- Support participants to understand and implement their NDIS plans
- Coordinate services and liaise with multiple providers
- Attend virtual and face to face meetings
- Maintain accurate and compliant case notes and documentation
- Support participants across a range of presentations, including, but not limited to, psychosocial, neurodivergent, and physical disabilities
- Navigate crisis situations and system barriers where required
What We’re Looking For
- Experience in Support Coordination and/or Recovery Coaching (1+ years preferred)
- Strong understanding of the NDIS
- Ability to manage a caseload independently
- Strong communication and documentation skills
- Valid driver’s licence and access to a vehicle
Please still apply if you do not meet all of the criteria, we will review applications on a case by case basis.
Highly Valued:
- Experience working with:
- Neurodivergence (ASD, ADHD)
- Complex trauma and mental health
- Lived experience (optional and welcomed)
A calm, grounded approach in complex situations
Hybrid role (work from home + community-based support)
SCHADS Award
Fortnightly pay + superannuation
Annual leave and personal leave (pro rata)
Equipment provided
Our Approach to Work
We trust our team to do their job. That means:
- You won’t be micromanaged
- You will be expected to stay on top of your caseload
- You’ll have support when you need it, but space when you don’t
We value:
- Consistency
- Clear communication
- Accountability
- Respect for capacity (yours and the participant’s)
This Role May Not Suit Someone Who:
- Needs close supervision or frequent direction
- Prefers highly structured, step-by-step environments
- Struggles with organisation or follow-through
Mental Health Support Coordinator – Hybrid in Melbourne employer: LEX Coordination
As a leading provider of support for neurodivergent adults and individuals with complex mental health needs, we pride ourselves on fostering a flexible and supportive work environment that prioritises employee well-being and professional growth. Our low micromanagement culture empowers Support Coordinators to manage their own caseloads while receiving the necessary support to thrive, making this an ideal workplace for those seeking meaningful and rewarding employment in the NDIS sector.
