General Manager - Oaks Redcliffe, Queensland
Franchise Property
The Opportunity
An exciting opportunity exists for an experienced and commercially focused General Manager to lead Oaks Redcliffe, a well-established strata-titled accommodation property operating under the Oaks franchise brand. This is a hands-on leadership role suited to an operator with experience in mixed-use hotel environments, balancing hotel performance, owner relationships and operational leadership. The successful candidate will oversee all day-to-day operations while driving occupancy, revenue performance, guest satisfaction and owner engagement outcomes.
About the Property
Oaks Redcliffe is a 75-room accommodation property catering to leisure, corporate and extended-stay guests within a strata-titled environment. The role requires a General Manager capable of successfully managing:
- Hotel operations and guest experience
- Owner and Body Corporate relationships
- Hotel financial performance
- Franchise compliance and operational standards
- Revenue growth and cost control
Key Responsibilities
- Lead all hotel operations, including Front Office, Housekeeping and Maintenance
- Drive occupancy, ADR and overall financial performance
- Manage relationships with unit owners, and work closely with the property Building Manager
- Support growth and retention of the hotel letting pool
- Ensure compliance with Oaks franchise standards and operational procedures
- Oversee revenue management, distribution channels and direct booking performance
- Prepare and manage budgets, forecasting and reporting
- Recruit, lead and develop a strong on-site team
- Maintain presentation standards and operational efficiencies across the property
About You
- Ability to foster relations with and promote the adjoining F&B/Pub offering
- Experience with Trust Accounting processes preferred
- Previous experience in a General Manager, Operations Manager or senior leadership role within accommodation hotels
- Experience within a strata title, mixed-use or MLR environment is highly regarded
- Strong commercial and financial management capability
- Proven stakeholder management and communication skills
- Knowledge of hotel distribution, OTA management and revenue strategies
- A proactive, hands-on management style
- Ability to work independently and drive accountability across the operation
What's on Offer
- Salary package circa $140,000 - $150,000 (dependent on experience) + Superannuation + Incentive (KPI achievement based)
- Live-in accommodation would be considered for the right candidate
- Long-term career opportunity within an established accommodation asset
- Autonomy to lead and improve operational performance
Why Join Us
This role offers the opportunity to take ownership of a well-positioned hotel operation where your contribution will directly influence guest experience, commercial performance, owner confidence and long-term asset growth. We are seeking a motivated hotel professional who enjoys a balance of operational leadership, commercial focus and stakeholder engagement.
Hotel General Manager in Redcliffe employer: Lewis Leisure
At The Fiddler Hotel, we pride ourselves on being a leading employer in the Sydney hospitality scene, offering a vibrant work culture that celebrates teamwork and excellence. As a Function Operations Supervisor, you'll enjoy opportunities for professional growth while working in a dynamic environment that values creativity and exceptional service. With a focus on employee development and a commitment to delivering memorable experiences, The Fiddler is the perfect place for those looking to make a meaningful impact in the events industry.
