At a Glance
- Tasks: Coordinate sales and operations, manage customer enquiries, and ensure smooth order processing.
- Company: Established commercial laundry and kitchen equipment provider with a loyal client base.
- Benefits: $80,000 to $90,000 salary plus super, full-time hours, and supportive team environment.
- Other info: Opportunity for long-term growth in a dynamic office setting.
- Why this job: Join a stable team and grow your career in a role that values your experience.
- Qualifications: Experience in internal sales or customer service, strong organisation skills, and Microsoft Office proficiency.
The predicted salary is between 80000 - 90000 $ per year.
For 35 years our client has been the business commercial laundries and kitchens rely on for new equipment, preventative maintenance and breakdown service. They're a small, experienced team based in Chermside with a loyal client base, and they're looking for a capable coordinator to join them for the long haul.
This role sits at the centre of the office. You'll be the person customers speak to first, the one who makes sure quotes turn into orders, and the one who keeps everything moving behind the scenes.
This isn't a cold-calling, chase-the-target sales job. It's about looking after an established customer base, following every enquiry through properly, and growing accounts over time. If you'd describe yourself as a farmer rather than a hunter, read on.
What you'll do
- Win and grow business
- Handle customer enquiries by phone and email
- Prepare quotes for equipment, parts and service work, and follow every one through to a decision
- Spot opportunities to add parts, service agreements and equipment upgrades
- Support tenders, proposals and presentations
- Manage orders from sale through to delivery
- Coordinate with suppliers and the delivery team on availability, pricing and timing
- Resolve customer issues with the right people internally
- Keep the office running
- Invoicing and accounts support
- Monitor stock levels, assist with purchasing, and arrange freight
- Keep customer records, pricing and product information accurate in the systems
- Prepare reports on sales activity and order status, and manage correspondence and scheduling
What you'll bring
- A solid background in internal sales, customer service, sales administration or office coordination
- Experience in parts, trade supply, equipment or a similar technical environment is a real plus
- A confident, professional phone manner, and you're comfortable following up without being pushy
- Strong organisation and attention to detail, and you can juggle competing priorities calmly
- Good Microsoft Office skills (Outlook, Excel, Word). CRM or ERP experience is handy, and SimPro is a bonus, but training is provided
- Reliability, and a preference for a stable, long-term role where your experience counts
What's on offer
- $80,000 to $90,000 + super
- Full time, Monday to Friday, office based in Chermside
- An established business with a steady client base and a supportive, experienced team
Internal Sales and Operations Coordinator in Brisbane employer: Leveraged HR
Join a Queensland-owned and operated business with over 35 years of expertise in commercial laundry solutions, where your contributions as a Sales Executive are not only visible but highly valued. With a strong focus on employee growth, you will enjoy a collaborative culture that encourages initiative and performance, alongside an attractive salary package and uncapped earning potential. This is more than just a job; it's a chance to build a long-term career in a stable and expanding organisation that prioritises both customer satisfaction and employee development.
