Service Management Lead: AI-Driven Transition & Defence Ops

Service Management Lead: AI-Driven Transition & Defence Ops

Full-Time 81000 - 99000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead strategic IT service management and oversee transitions in complex environments.
  • Company: Leidos Australia, a leader in innovative technology solutions.
  • Benefits: Competitive salary, career growth, and opportunities to work with AI and automation.
  • Other info: Join a dynamic team focused on innovation and excellence.
  • Why this job: Shape the future of service operations and make a real impact in government and enterprise sectors.
  • Qualifications: Australian citizenship and Baseline clearance required; leadership experience in ITSM preferred.

The predicted salary is between 81000 - 99000 $ per year.

Leidos Australia is seeking a Service Management Lead to provide strategic leadership across ITSM, service operations and governance for complex government and enterprise environments.

You will shape credible operating models, oversee transitions from capture through delivery, and identify opportunities to apply AI and automation to improve service outcomes while ensuring a low-risk transition after contract award.

This role requires Australian citizenship and Baseline clearance where applicable.

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Service Management Lead: AI-Driven Transition & Defence Ops employer: Leidos

Leidos Australia is an exceptional employer that prioritises meaningful work and employee growth, offering a flexible work environment tailored to individual needs. With a strong commitment to wellbeing, professional development, and collaboration, employees are empowered to contribute to significant national projects while enjoying a supportive culture in the heart of Canberra. Join us to be part of a team that values integrity, innovation, and the opportunity to make a real impact in the defence and government sectors.

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Contact Details:

Leidos Recruitment Team

We think you need these skills to ace Service Management Lead: AI-Driven Transition & Defence Ops

Strategic Leadership
IT Service Management (ITSM)
Service Operations
Governance
Operating Models
Transition Management
AI and Automation Implementation