Leidos Australia is seeking an experienced End User Services Manager to lead day-to-day End User Services for ~900 users across Service Desk, Tech Bar, Endpoint Support, Microsoft 365, and collaboration tools. You will drive service performance, manage escalations, and align with security and governance requirements in a Federal Government environment.
You will develop team capability, governance processes, and ensure support services meet security, compliance, and service expectations,
End User Services Leader - Service Desk & Microsoft 365 employer: Leidos
Leidos Australia is an exceptional employer that prioritises meaningful work and employee growth, offering a flexible work environment tailored to individual needs. With a strong commitment to wellbeing, professional development, and collaboration, employees are empowered to contribute to significant national projects while enjoying a supportive culture in the heart of Canberra. Join us to be part of a team that values integrity, innovation, and the opportunity to make a real impact in the defence and government sectors.