At a Glance
- Tasks: Lead ITIL 4 aligned services and enhance service management practices.
- Company: Leidos Australia, a leader in innovative technology solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and excellence.
- Why this job: Drive continual improvement and make a real impact in service management.
- Qualifications: Experience in ITIL practices and strong leadership skills.
The predicted salary is between 82800 - 101200 $ per year.
Leidos Australia is seeking a Problem, Knowledge & Event Coordinator to deliver ITIL 4 aligned services within a SIAM shared-resource model, providing cross-practice oversight across the Problem, Knowledge and Event Management practices. This role aligns Leidos delivery with customer policies and drives continual improvement across service management.
You will lead governance activities, develop Playbooks, and collaborate with technical teams to enhance reporting, dashboards and automation.
Strategic ITIL Problem, Knowledge & Event Lead in Canberra employer: Leidos
Leidos Australia is an exceptional employer that prioritises meaningful work and employee growth, offering a flexible work environment tailored to individual needs. With a strong commitment to wellbeing, professional development, and collaboration, employees are empowered to contribute to significant national projects while enjoying a supportive culture in the heart of Canberra. Join us to be part of a team that values integrity, innovation, and the opportunity to make a real impact in the defence and government sectors.
