At a Glance
- Tasks: Lead ITSM practices, manage incidents, problems, and changes in a ServiceNow environment.
- Company: Join Leidos Australia, a leader in innovative technology solutions.
- Benefits: Enjoy competitive salary, flexible work options, and career development opportunities.
- Other info: Dynamic role with opportunities to engage with government stakeholders and vendors.
- Why this job: Make a real impact by improving IT services and collaborating with diverse teams.
- Qualifications: Experience in ITSM, strong leadership skills, and knowledge of ITIL practices.
The predicted salary is between 51750 - 63250 $ per year.
Leidos Australia seeks an Incident, Problem and Change Manager to govern ITSM practices within a ServiceNow environment, ensuring rapid recovery from incidents, root cause analysis, and controlled change with minimal business impact.
You will lead governance forums, produce operational and executive reporting, and collaborate with government stakeholders, vendors and technical teams to meet ITIL and contractual requirements.
ITSM Incident, Problem & Change Lead in Canberra employer: Leidos
Leidos Australia is an exceptional employer that prioritises meaningful work and employee growth, offering a flexible work environment tailored to individual needs. With a strong commitment to wellbeing, professional development, and collaboration, employees are empowered to contribute to significant national projects while enjoying a supportive culture in the heart of Canberra. Join us to be part of a team that values integrity, innovation, and the opportunity to make a real impact in the defence and government sectors.
