ITSM Service Continuity & CSI Lead

ITSM Service Continuity & CSI Lead

Full-Time 121500 - 148500 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead service continuity and drive continual service improvement across the organisation.
  • Company: Leidos Australia, a leader in secure technology services for Defence and national security.
  • Benefits: Competitive salary, career growth opportunities, and a chance to influence key policies.
  • Other info: Join a passionate team dedicated to delivering resilient technology solutions.
  • Why this job: Make a real impact on service quality and governance in a dynamic environment.
  • Qualifications: Experience in service management and strong collaboration skills required.

The predicted salary is between 121500 - 148500 $ per year.

Leidos Australia is seeking a Service Continuity Manager to lead the Continual Service Improvement (CSI) function across the service environment. You will drive improvements to service quality, governance, and maturity while collaborating with delivery teams, customers and suppliers to deliver measurable benefits.

Join a team delivering secure, resilient technology services for Defence enterprise and national security, with opportunities to influence policy, architecture and process improvements.

ITSM Service Continuity & CSI Lead employer: Leidos LLC

Leidos Australia is an exceptional employer, offering a dynamic work environment in Melbourne's Mulgrave with hybrid working options. Employees benefit from unique initiatives like Life Days for personal time off, competitive compensation packages, and opportunities for professional growth within a mission-driven culture that values innovation and collaboration in supporting Defence capabilities.

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Contact Details:

Leidos LLC Recruitment Team

We think you need these skills to ace ITSM Service Continuity & CSI Lead

Service Continuity Management
Continual Service Improvement (CSI)
Service Quality Improvement
Governance
Stakeholder Collaboration
Delivery Team Coordination
Customer Engagement