ITIL-Driven Problem, Knowledge & Event Coordinator

ITIL-Driven Problem, Knowledge & Event Coordinator

Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Coordinate ITIL-driven problem and knowledge management while driving improvements in service practices.
  • Company: Leidos Australia, a leader in Defence and national security solutions.
  • Benefits: Competitive salary, professional development, and opportunities for career advancement.
  • Other info: Join a collaborative team focused on continual improvement and innovation.
  • Why this job: Make a real impact in national security while developing your skills in a dynamic environment.
  • Qualifications: ITIL 4 Foundation certification and strong stakeholder engagement skills.

The predicted salary is between 63000 - 77000 $ per year.

Leidos Australia is seeking a Problem, Knowledge and Event Management Coordinator to deliver ITIL 4 aligned services within a SIAM model.

You will provide cross-practice oversight, support governance forums, and drive continual improvements across service management practices.

The role requires ITIL 4 Foundation and strong stakeholder engagement, with opportunities to develop Playbooks, dashboards, and reporting capabilities in a Defence and national-security context.

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ITIL-Driven Problem, Knowledge & Event Coordinator employer: Leidos LLC

Leidos Australia is an exceptional employer, offering a dynamic work environment in Melbourne's Mulgrave with hybrid working options. Employees benefit from unique initiatives like Life Days for personal time off, competitive compensation packages, and opportunities for professional growth within a mission-driven culture that values innovation and collaboration in supporting Defence capabilities.

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Contact Details:

Leidos LLC Recruitment Team

We think you need these skills to ace ITIL-Driven Problem, Knowledge & Event Coordinator

ITIL 4 Foundation
Stakeholder Engagement
Service Management
Governance Support
Continual Improvement
Playbook Development
Dashboard Creation