Leidos Australia delivers IT and airborne solutions that protect and advance the Australian way of life. The Service Level Manager will deliver services aligned to ITIL 4 within a SIAM shared-resource model, providing cross-practice oversight and coordination of Service Level, Reporting, Service Catalogue, and Risk Management practices.
The role requires 5+ years in ITSM or SIAM, ITIL 4 Foundation, strong stakeholder engagement, and experience developing playbooks, SOPs, and dashboards.
ITSM & SIAM Service Lead — SLA & Reporting in Melbourne employer: Leidos Australia
Leidos Australia is an exceptional employer, offering a dynamic work culture that prioritises safety and compliance while fostering professional growth. With a FIFO roster that allows for a balanced lifestyle, employees benefit from competitive remuneration, comprehensive training programs, and the opportunity to work on cutting-edge aviation technology in a supportive team environment.
