Mission-Critical Service Desk Analyst in Canberra

Mission-Critical Service Desk Analyst in Canberra

Canberra Full-Time 62100 - 75900 $ / year (est.) On-site
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At a Glance

  • Tasks: Provide Level 1 and 2 ICT support in a mission-critical environment.
  • Company: Join Leidos Australia, a leader in tech solutions.
  • Benefits: Gain valuable experience with 24x7 operations and collaboration opportunities.
  • Other info: Dynamic role with potential for career advancement in tech.
  • Why this job: Be the first point of contact and make a real difference in user support.
  • Qualifications: Must be an Australian citizen with TSPV eligibility.

The predicted salary is between 62100 - 75900 $ per year.

Leidos Australia is seeking a Service Desk Analyst to provide Level 1 and 2 ICT support within a mission-critical network monitoring and operational environment.

You will act as the first point of contact for users, ensure timely incident resolution, and escalate issues as needed within an ITIL-aligned framework.

Applicants must be Australian citizens with TSPV eligibility.

The role supports 24x7 operations, involves collaboration with technical support teams, and offers opportunities to work on

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Mission-Critical Service Desk Analyst in Canberra employer: Leidos Australia

Leidos Australia is an exceptional employer, offering a dynamic work culture that prioritises safety and compliance while fostering professional growth. With a FIFO roster that allows for a balanced lifestyle, employees benefit from competitive remuneration, comprehensive training programs, and the opportunity to work on cutting-edge aviation technology in a supportive team environment.

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Contact Details:

Leidos Australia Recruitment Team

We think you need these skills to ace Mission-Critical Service Desk Analyst in Canberra

Level 1 and 2 ICT Support
Incident Resolution
ITIL Framework
Technical Support Collaboration
24x7 Operations
Communication Skills
Problem-Solving Skills