ITSM Incident, Problem & Change Leader in Canberra

ITSM Incident, Problem & Change Leader in Canberra

Canberra Full-Time 48690 - 59510 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead ITSM practices, coordinate incidents, and drive root-cause analysis.
  • Company: Leidos Australia, a leader in IT solutions with a focus on innovation.
  • Benefits: Competitive salary, professional development, and a collaborative work environment.
  • Other info: Opportunity to work in a dynamic environment with career advancement potential.
  • Why this job: Make a real impact on IT service management and enhance critical IT operations.
  • Qualifications: ITIL expertise and strong collaboration skills with stakeholders.

The predicted salary is between 48690 - 59510 $ per year.

Leidos Australia is seeking an Incident, Problem and Change Manager to govern and improve ITSM practices.

You will coordinate incidents, drive root-cause analysis, and oversee change enablement within a Service Now ITSM environment.

The role requires ITIL expertise and collaboration with government stakeholders and vendors.

The successful candidate will produce governance and executive reports, ensure compliance with policies, and contribute to security and reliability across critical IT

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ITSM Incident, Problem & Change Leader in Canberra employer: Leidos Australia

Leidos Australia is an exceptional employer, offering a dynamic work culture that prioritises safety and compliance while fostering professional growth. With a FIFO roster that allows for a balanced lifestyle, employees benefit from competitive remuneration, comprehensive training programs, and the opportunity to work on cutting-edge aviation technology in a supportive team environment.

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Contact Details:

Leidos Australia Recruitment Team

We think you need these skills to ace ITSM Incident, Problem & Change Leader in Canberra

ITIL Expertise
Incident Management
Problem Management
Change Management
ServiceNow ITSM
Root Cause Analysis
Governance Reporting