Leidos Australia is recruiting an End User Services Manager to lead day-to-day delivery for ~900 users, including Service Desk, Tech Bar, and endpoint support. You will drive performance, governance, and customer-focused service improvements across Microsoft 365 and collaboration platforms.
You will coach and mentor the End User Services team, manage executive escalations, and ensure accurate CMDB and asset data while aligning with contractual objectives.
End User Services Leader | Service Desk & IT Support in Canberra employer: Leidos Australia
Leidos Australia is an exceptional employer, offering a dynamic work culture that prioritises safety and compliance while fostering professional growth. With a FIFO roster that allows for a balanced lifestyle, employees benefit from competitive remuneration, comprehensive training programs, and the opportunity to work on cutting-edge aviation technology in a supportive team environment.
