Digital Content Coordinator in Melbourne

Leaptel is a rapidly growing internet service provider based in Melbourne and proudly Australian-owned.

Our mission is to make connectivity simple, reliable, and human.

Since 2015, we have been delivering high-speed internet with exceptional performance.

What truly sets us apart is our approach, characterised by heart, accountability, and a people-first mindset.

We take pride in being a values-driven business that supports our customers and one another.

This means solving problems thoroughly (not just quickly), treating people with respect, speaking up when it matters, and continuously seeking ways to learn and improve.

Whether you're on the phone with a customer or collaborating with the team, you will be part of a supportive group that takes pride in doing great work and looking out for each other along the way.

Love telling great stories and being part of a supportive team?

Join a People-First Internet Provider - Certified Great Place to Work 2026

At Leaptel, we're passionate about creating a positive impact and fostering a workplace that values collaboration, efficiency, and continuous improvement.

As we continue to grow, so doesour commitment to amplifying our brand presence, elevating our message, and creating content that truly resonates with our audiences.

What You'll Do

• Create engaging, on-brand content for Linked In, Facebook, Instagram, our blog, and other digital channels
• Own our social media scheduling, ideation, and publishing (don't worry, we'll teach you the tech stuff when it comes to writing our technical blogs)
• Chat with our audiences online, responding to questions and feedback in a friendly, helpful way
• Keep an eye on social media trends and competitor activity, and put together regular competitor reports to shape our marketing
• Team up with colleagues across the business so our content supports our bigger goals
• Track and report on social performance, using what you learn to make the next post even better

No telco experience?

We'd love to hear from you anyway, though experience in a telco or tech setting is a bonus.

We'll give you the support and room to build your confidence and grow your skills.

• Full-time
• Monday - Friday 9:00am - 5:00pm
• Start date: Earlyto mid-December
• Discounted internet for your home
• EAP access through our chosen provider, Sonder
• Career development: we're growing, and you can grow with us
• Casual dress code
• A genuinely supportive, team-first culture where everyone pitches in and has your back
• Have 1-2 years' experience in digital marketing, content creation, or communications
• Write clearly and compellingly, and know how to capture attention across different channels
• Have a keen eye for design and a creative streak
• Are comfortable with social media management tools, Meta Business Manager, Facebook, Instagram, Linked In, Google Analytics 4, Mail Chimp, and CRM systems
• Enjoy digging into performance data and using it to refine your approach
• Juggle multiple projects with ease and meet your deadlines
• Communicate well with all kinds of people, both inside and outside the team
• Have experience in content marketing, ideally in telco or tech (a bonus, not a must!)
• Show up, pitch in, and treat people kindly.
• Have the right to work in Australia

At Leaptel, our people come first.

We value work-life balance, support each other, and care about delivering exceptional service. Deadlines matter, but so does your wellbeing.

We're committed to a diverse and inclusive workplace where everyone feels valued and respected.

We're an equal opportunity employer and encourage applications from Aboriginal and Torres Strait Islander peoples, women, people of colour, LGBTQI+ individuals, people with disabilities, and individuals from diverse ethnic and cultural backgrounds.

If you have any questions about the role, don't hesitate to reach out to us at *******@team. leaptel. com. au.

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