LEAP Legal Software in Sydney is seeking a Technical Specialist (Level 2 HelpDesk) to resolve complex technical issues and provide timely, professional support to clients using our Salesforce-enabled service platform. You will escalate, triage, and collaborate across teams to deliver sustainable resolutions while improving client experience.
You will mentor junior team members, document knowledge, and communicate effectively with clients to ensure confidence in outcomes.
Level 2 HelpDesk Specialist – SaaS Support (Hybrid) in Sydney employer: LEAP Legal Software
LEAP Legal Software is an exceptional employer that fosters a dynamic and innovative work culture, particularly for Software Engineers in Sydney. With a commitment to employee growth, flexible working arrangements, and a focus on meaningful projects that impact the legal community, LEAP offers unique benefits such as additional wellbeing days, a corporate dental plan, and access to exclusive events. Join a passionate team where your contributions are valued, and enjoy a vibrant office environment designed to support both your professional and personal well-being.
