LEAP is seeking a Technical Specialist (Level 2 HelpDesk) to join our Client Support team in Sydney. You will resolve escalated issues, diagnose hardware and software problems, and liaise with internal teams to deliver durable solutions.
You bring hands-on IT experience in SaaS environments, strong communication, and the ability to explain technical concepts clearly. Flexible, hybrid work is supported; on-site visits may be required.
2nd-Line Tech Support Specialist (Hybrid) in Sydney employer: LEAP Legal Software, Inc.
LEAP is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about AI and legal technology. With flexible hybrid arrangements and a focus on employee growth, you’ll have the opportunity to develop cutting-edge solutions while being part of a supportive team in the vibrant city of Sydney. Join us to make a meaningful impact in the legal sector with the backing of enterprise resources and a startup mindset.
