Analyst Quality Engineer in Sydney

Main Activities:

• Designing, coding, testing and installing applications programs up to 75% of the time, either in one major program or a range of programs across multiple platforms.
• Preparing and maintaining systems and program documentation.
• Assisting in the analysis and design of applications programs and databases.
• Modifying and troubleshooting applications programs.
• Liaising with users.

Core responsibilities:

• Development: Work with Business Analysts to analyse business processes, procedures and user requirements in order to establish system requirements. Participate in system design including production of system and program documentation as well as ongoing maintenance. Develop solutions and specifications so that agreed requirements can be converted into functional systems. Develop, program and code technology applications software solutions to meet agreed specifications. Improve, enhance and correct systems as necessary. Achieve key Systems Development Life Cycle stages in terms of quantity, timing and quality of all aspects of work allocated. Ensure all work is carried out in accordance with required standards, methods and procedures.
• Support: Create development and support documentation and provide advice regarding applications to enable support function to work pro-actively. Contribute to conduct of post implementation reviews to assess the effectiveness of the testing solution provided. Contribute to the review and redesign of processes or procedures, on an ongoing basis, to deliver improved team productivity or efficiency. Provide key support on fail and fix for assigned application/s.
• Testing: Undertake complex testing activities in relation to software solutions ensuring these meet agreed specifications. Develop comprehensive test scripts and scenarios based on testing plan in accordance with standard procedures and templates. Execute test cases, check and document results to ensure the systems technical, functional and non-functional (e.g. elementary load testing) requirements are met. Contribute to testing of any actions taken to rectify users' problems to ensure user and system requirements are met and that changes integrate with production system. Make initial diagnosis of problems, for a system or sub-system or apply known solutions, including documenting problems, progress checking, and escalation to ensure resolution.

Additional responsibilities:

• Appropriately use progress/tracking tools and complete administration activities.
• Test, launch and help train users in new systems.
• Work with business users (in conjunction with Business Analysts) to clarify requirements, resolve issues.
• Document systems and produce desk procedures for ongoing user use.
• End user support/2nd level Help Desk.
• Contribute to maintaining operating environments to enable testing which reflects user environments.
• May undertake evaluation and quality reviews of system development processes and practices and thereby contribute to the overall effectiveness of the function/team.

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