We are working with a growing trades business based in Carlton, near Hurstville, who are looking for a friendly and organised administration Assistant to join their office team.
This is a great opportunity for someone with administration experience who enjoys a busy, hands-on role supporting customers, technicians and the wider office team. You will be working alongside another administrator in a small, supportive team, helping with scheduling, customer enquiries, invoicing and general day-to-day office support.
About the role:
- Answering incoming phone calls and responding to customer enquiries
- Managing emails and general customer communication
- Scheduling jobs for technicians
- Working closely with the operations team, PM/Estimator and business owners
- Generating invoices on Xero and using Xero for invoicing
- Supporting the wider team with general administration duties
- Helping ensure jobs are booked, followed up and completed smoothly
About you:
- Previous administration, coordinating or scheduling experience
- Ideally from a trade services background such as HVAC, plumbing, electrical, construction or similar- also open to other admin backgrounds that are transferrable
- Confident answering phones and dealing with customers
- Organised, reliable and able to manage a busy inbox and daily workload
- Comfortable using systems such as ServiceM8, Xero or similar job management/invoicing software
- A strong communicator who enjoys working as part of a small team- the office is very small sometimes you will be in there along so bare that in mind.
- Friendly, professional and able to build good relationships with customers and technicians
- Looking for a stable, office-based role with a reputable trade business
What's on offer:
- $28 - $35 per hour, depending on experience
- Full-time hours, Monday to Friday, 9:00am - 5:00pm
- Office-based role in Carlton, near Hurstville
- On-site parking available
- Close to cafés and public transport
- Supportive team environment within a growing HVAC business
- Opportunity to play a key role in the daily coordination of service work
#J-18808-Ljbffr
Administrator employer: Lead Group
This business advisory firm in Melbourne is an exceptional employer, offering a supportive work culture that prioritises employee growth and development. With structured training events, flexible work hours, and a strong emphasis on work-life balance, employees are encouraged to enhance their skills while enjoying a vibrant social club and fitness activities. Joining this team means being part of a collaborative environment where your contributions are valued and career progression is actively supported.
