At a Glance
- Tasks: Provide top-notch customer service and manage allocations in a dynamic office environment.
- Company: Join L&D Earthmoving, a trusted name in earthmoving and civil construction for over 70 years.
- Benefits: Enjoy a supportive team culture, flexible hours, and opportunities for career growth.
- Other info: Experience in scheduling or earthmoving is a plus, but enthusiasm and organisation are key!
- Why this job: Be part of a fast-paced team where every day brings new challenges and learning experiences.
- Qualifications: Strong communication skills and a knack for problem-solving are essential.
The predicted salary is between 39600 - 48400 $ per year.
L&D Earthmoving is seeking a highly organized and energetic office all-rounder to join our growing team. Your time will majorly be spent in allocations providing efficient customer service from entering job details with general administrative tasks. If you thrive in a fast-paced environment where no two days are the same and have a great eye for detail, this role is perfect for you.
Key responsibilities
- Answer incoming phone calls and emails
- Respond to customer enquiries, resolve issues, and provide effective solutions
- Deliver exceptional customer service and maintain positive client relationships
- Coordinate daily allocations and scheduling of earthmoving plant and machinery
- Liaise with shareholders, operators, and subcontractors to ensure efficient job allocation and communication
- Assist with sales enquiries via phone and email
- Provide administrative support to the sales team and maintain strong customer relationships
- Maintain compliance documentation and support all departments as required
- Order office supplies and assist with general office administration duties
- Participate in an after-hours roster shared amongst team members, supporting a healthy work-life balance
About you
- Previous experience and/or knowledge of allocations, scheduling, and earthmoving plant and machinery is highly desirable
- Strong computer skills with proficiency in Microsoft Office Suite, including Word, Excel, and Outlook
- Exceptional verbal and written communication skills with professional telephone manner
- Excellent problem-solving skills, with the ability to think on your feet, multitask, and adapt to changing priorities in a fast-paced environment
- Outstanding time management and organizational skills with strong attention to detail
About us
For more than 70 years, L&D Earthmoving have provided professional earthmoving, plant hire and civil construction services throughout Southeast Queensland. Our longstanding reputation is built on reliability, safety, industry expertise, and the ability to deliver tailored solutions for projects of all sizes.
Customer Service & Allocations in Brisbane employer: L&D Earthmoving
L&D Earthmoving is an exceptional employer that values its employees by fostering a dynamic and supportive work culture. With over 70 years of industry expertise, we offer ample opportunities for professional growth and development in a fast-paced environment where every day presents new challenges. Our commitment to maintaining a healthy work-life balance, alongside our focus on teamwork and collaboration, makes us a rewarding place to build your career in the earthmoving sector.
