Therapeutic Care Worker – Port Macquarie

About The Role

We are seeking Therapeutic Care Workers experienced in delivering trauma-informed therapeutic care to children, young people and/or families to join CASPA’s Therapeutic Residential Care Team on a casual and part-time basis, supporting the exciting expansion of services throughout Port Macquarie. Please note, attendance at training in Coffs Harbour may be required. These fixed-term positions are funded until 30 June 2027, with the possibility of extension or renewal subject to ongoing funding availability.

You will need to be available to work a 24/7 roster, including sleepover, active night and day shifts (minimum 3 night/sleepover per fortnight). These same shift types apply on the weekends. This position requires passion and skills in providing activities, routines, and residential supports that nurture the development of emotional regulation, problem-solving skills, and social competencies to inspire positive growth in the lives of children, young people, and families associated with CASPA’s leading services.

To obtain a comprehensive overview of the skills and experience required, key responsibilities, and CASPA’s hiring process, please email ***email_hidden***.

Required Qualifications

• Diploma in Community Services or related diploma (completed, in progress, or willing to obtain).
• For those who identify as Aboriginal or Torres Strait Islander, a qualification is desirable, but experience and willingness to participate in training is acceptable.
• For candidates who do not hold the essential qualification, willingness to obtain and proof of enrolment will be required.

Key Responsibilities

• Form and maintain professional, nurturing relationships with children and young people by building trust through visible interest and active engagement.
• Act as an appropriate adult role model, seeking to engage young people in purposeful activities aimed at developing life skills and self-worth.
• Support the involvement of family and where applicable, facilitate family visits/connections and the promotion of positive family relationships with children and young people, to suit individual needs.
• Promote and encourage positive relationships with peers and other persons significant to the child/young person.
• Assist the child/young person to participate as fully as possible in making decisions about the activities undertaken.
• Demonstrate an empathic understanding of complex trauma, incorporating this understanding into everyday interactions, as well as responding to pain-based behaviour in a sensitive and non-punitive way.

Employee Benefits

• Subsidised memberships at a range of fitness providers and locations to support your wellbeing.
• Wellbeing support through our employee assistance program with free, confidential coaching and support from a team of expert clinicians.
• Salary Package up to $15,900 per year for general living expenses plus an additional $2,650 of your pay each year for entertainment benefits.
• Sign up for a novated lease for a new, used or existing car, including both the finance of the car and all running costs.
• Salary package additional amounts under the Remote Area Benefits (certain areas only) and claim back any relocation costs you incur for moving for work-related purposes.
• Partnership with Summerland Bank through their Priority Partner Program for special banking benefits.
• Partnership with Medibank for benefits and discounts.
• Comprehensive systems including a Human Resources Information System and a Central Rostering System.
• 12% Super Guarantee.
• Generous Leave Entitlements including Portable Long Service Leave (NSW & QLD only).
• Supervision Sessions and opportunity for Internal Training, Career Growth & Progression.

About The Organisation

CASPA Services Ltd is a not-for-profit organisation providing a range of specialised care services to support complex trauma-based needs for children, young people, families, and people living with disabilities. Our programs include Therapeutic Intensive Residential Care, Intensive Family Preservation, Therapeutic Foster Care, Restoration, and other associated care types. We are a registered NDIS provider and operate a social enterprise Maintenance and repairs business. As a growing and diversifying organisation, we have approximately 400+ employees working in communities across New South Wales, Queensland, and the Northern Territory. CASPA is a Child Safe, Equal Employment Opportunity (EEO) employer and strongly encourages Aboriginal and Torres Strait Islander people to apply. We are seeking to employ those who reflect the diversity of our young people to ensure we can support each individual's needs and wants, while aligning with our values: ‘Inspiring People to Thrive’.

Nationally Coordinated Criminal History Checks and a valid driver's license are requirements for employment at CASPA. Working with Children checks will be required for frontline roles in direct contact with Young People.