House Coordinator – Townsville

The House Coordinator in Townsville plays a vital role in overseeing the daily operations of our Residential care homes. This position is essential for ensuring a safe, supportive, and nurturing environment for Young People. The House Coordinator will lead a dedicated team, fostering collaboration and promoting the well-being of individuals in our care, while also liaising with internal and external stakeholders to enhance service delivery.

Required Qualifications:

• Certificate IV Child, Youth, and Family Intervention (Residential Care) or other relevant Certificate IV, Diploma, Degree.
• For candidates who do not hold the essential qualification, willingness to obtain and proof of enrolment will be required prior to commencement.
• Completion of online Hope and Healing Framework Foundational Training prior to commencement.

Key Responsibilities:

• Provide direction, training, supervision, coordination and support to direct reports.
• Provide direct support to our young people in care.
• Induction and orientation of new staff.
• Development and implementation of schedule and care plan for resident young person in consultation with Caseworkers.
• Lead and contribute to a positive team culture through regular team and clinical meetings.
• Ensure houses are maintained in accordance with the Statutory Standards of Care and ensure OCV and OCG compliance is met.

Employee Benefits:

• Subsidised memberships at a range of fitness providers and locations to support your wellbeing.
• Part-time and Full-time employees can receive up to $15,900 of their salary tax-free, plus additional benefits through Smart salary’s salary packaging.
• Partnership with Summerland Bank through their Priority Partner Program for special banking benefits.
• Partnership with Medibank, providing access to benefits and discounts.
• Comprehensive systems, including a Human Resources Information System and a Central Rostering System.
• 12% Super Guarantee.
• Portable Long Service Leave (NSW & QLD).
• Generous Leave Entitlements.
• Supervision Sessions and opportunities for Internal Training, Career Growth & Progression.

About The Organisation:

CASPA Services Ltd is a not-for-profit organisation providing a range of specialised care services to support complex trauma-based needs for children, young people, families, and people living with disabilities. Our programs include Therapeutic Intensive Residential Care, Intensive Family Preservation, Therapeutic Foster Care, Restoration, and other associated care types. We are a registered NDIS provider and operate a social enterprise Maintenance and repairs business. As a growing and diversifying organisation, we have approximately 450+ employees working in communities across New South Wales, Queensland, and the Northern Territory.

If you are looking to join a committed team making a powerful difference in the lives of children and young people, we would love to hear from you. CASPA is a Child Safe, Equal Employment Opportunity (EEO) employer and strongly encourage Aboriginal and Torres Strait Islander people to apply. We are seeking to employ those who reflect the diversity of our young people to ensure we can support each individual's needs and wants, while aligning with our values: ‘Inspiring People to Thrive’.

Nationally Coordinated Criminal History Checks and a valid drivers licence are requirements for employment at CASPA. Working with Children checks will be required for frontline roles in direct contact with Young People.