Law Society of NSW is seeking a full-time Customer Service Representative to join our Customer Experience team in Sydney. You will be the first point of contact for external inquiries via phone, email, web chat and social media, triaging and routing requests, and supporting the call centre's efficiency with accurate record-keeping.
You will work to deliver exceptional customer experiences, maintaining a professional demeanour and collaborating with colleagues to meet department objectives.
Multichannel Customer Experience Specialist in Sydney employer: Law Society of NSW
The Law Society of New South Wales is an exceptional employer, offering a collaborative work culture that values professional development and innovation in the legal field. As a leader in the Commercial and Advisory Law Reform team, you will have the opportunity to influence significant policy changes while enjoying a supportive environment that fosters growth and strong relationships with key stakeholders. Located in the heart of Sydney, the Society provides a unique platform for meaningful engagement in law reform, making it an ideal place for passionate legal professionals.