Communications and Digital Engagement Officer in Melbourne

Communications and Digital Engagement Officer in Melbourne

Melbourne Full-Time 63000 - 77000 $ / year (est.) On-site
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At a Glance

  • Tasks: Create engaging digital content and manage social media to boost community connection.
  • Company: Join Laverton Community Integrated Services, a vibrant community-focused organisation.
  • Benefits: Gain hands-on experience in digital engagement and community impact.
  • Other info: Collaborative environment with opportunities for personal and professional growth.
  • Why this job: Make a difference while showcasing your creativity and digital skills.
  • Qualifications: Experience in communications, social media, and content creation is a plus.

The predicted salary is between 63000 - 77000 $ per year.

  • Communications and Digital Engagement Officer
  • Laverton Community Integrated Services – Laverton VIC

Laverton Community Integrated Services (LCIS) is seeking a creative, digitally savvy, and community-minded Communications and Digital Engagement Officer to drive our digital presence and amplify our community impact.

This hands‑on position is responsible for designing dynamic digital content, managing online platforms, and leading community engagement initiatives across our Children's Centre, Neighbourhood House activities, Community Development initiatives, and organisational events.

Working closely with managers and staff, you will capture stories, photographs and videos that showcase the positive impact of LCIS while ensuring all communications reflect the organisation's values, branding, privacy obligations and child‑safe standards.

Key responsibilities

  • Manage, maintain, and grow LCIS's social media platforms (Facebook, Instagram, Linked In) and website.

Develop and schedule multi-channel content using a strategic digital content calendar.

  • Attend community programs and events to capture professional photographs, short‑form videos, and success stories that foster audience interaction and community connection.
  • Produce digital assets, e‑newsletters, brochures, flyers, posters, promotional materials, and annual report content.
  • Maintain website content using Word Press, applying SEO principles and digital accessibility standards to optimize searchability and user experience.
  • Monitor digital channel engagement, track key metrics using analytics tools (e. g., Meta Business Suite), and deliver monthly reports on audience reach and growth.
  • Ensure all digital content—particularly involving the Children's Centre, children, families, and vulnerable community members—strictly adheres to privacy legislation, child‑safe standards, and media consent protocols.
  • Maintain a digital library of multimedia assets and ensure all external communications reflect LCIS branding and values.

About you

  • Qualifications or relevant experience in Communications, Digital Media, Marketing, Graphic Design, or a related discipline.
  • Strong background in social media management, content creation, social scheduling, and audience engagement tools (e. g., Meta Business Suite).
  • Experience updating and managing Word Press websites, including basic SEO and digital accessibility principles.
  • Proficiency with Canva, Adobe Creative Suite, or similar graphic design and video editing software.
  • Hands‑on photography, short‑form video creation (Reels/Tik Tok/Shorts style), and compelling storytelling abilities.
  • Understanding of privacy legislation, child‑safe practices, and obtaining proper media consent, particularly within early childhood and community services (or ability and willingness to quickly learn).
  • The ability to work collaboratively with multiple teams and manage competing priorities.
  • Current Victorian Driver Licence, Police Check, a current Employee Working with Children Check, and national child safety training.
  • An understanding of community services and working within a not‑for‑profit environment (desirable).

About us

Laverton Community Integrated Services (LCIS) operates across a diverse range of community programs across Melbourne's western suburbs.

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Communications and Digital Engagement Officer in Melbourne employer: Laverton Community Integrated Services Inc.

Laverton Community Integrated Services (LCIS) is an exceptional employer that fosters a collaborative and inclusive work culture, making it an ideal place for the Communications and Digital Engagement Officer to thrive. With a strong commitment to community impact, employees enjoy opportunities for professional growth while engaging in meaningful work that directly benefits local families and vulnerable community members. Located in Laverton, VIC, LCIS offers a supportive environment where creativity and innovation are encouraged, ensuring that your contributions resonate within the community.

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Contact Details:

Laverton Community Integrated Services Inc. Recruitment Team

We think you need these skills to ace Communications and Digital Engagement Officer in Melbourne

Digital Content Creation
Social Media Management
Community Engagement
Photography
Video Editing
WordPress Management
SEO Principles