We are seeking a ServiceNow OMT Integration Engineer to join a growing technology team delivering complex telecommunications and order management solutions.
As a ServiceNow OMT Integration Engineer, you will be responsible for designing, developing and supporting ServiceNow solutions with a strong focus on telecommunications order management, orchestration and systems integration.
Key Responsibilities
- Design, develop and maintain ServiceNow OMT solutions
- Build and support integrations using REST, SOAP and IntegrationHub
- Configure and customise ServiceNow applications, workflows and fulfilment processes
- Work across complex enterprise environments integrating with multiple third-party systems
- Troubleshoot and resolve platform and integration issues
- Collaborate with stakeholders to deliver scalable, business-focused solutions
- Support ongoing platform enhancements and optimisation initiatives
Key Requirements
- 2-3+ years' hands-on ServiceNow experience
- Proven experience with ServiceNow OMT (Order Management for Telecommunications)
- Strong experience delivering enterprise integrations
- Experience with REST APIs, SOAP APIs and IntegrationHub
- Solid ServiceNow development and configuration skills
- Experience working within telecommunications, order management or fulfilment environments
- Strong problem-solving and stakeholder management skills
- Experience with telecom OSS/BSS platforms
- Exposure to order orchestration and fulfilment processes
This role is ideal for a hands-on ServiceNow professional with 2-3+ years of ServiceNow experience, strong integration capabilities, and proven experience working with Order Management for Telecommunications (OMT/SOMT).
Please note: OMT experience is essential for this role. Applicants without OMT experience will not be considered.
If you have strong ServiceNow expertise, proven integration experience and hands-on OMT experience, we'd love to hear from you.
ServiceNow OMT Integration Engineer in Melbourne employer: Launch Group
Join a dynamic team in Melbourne where your expertise as a Salesforce Security & Identity SME will be valued and nurtured. We pride ourselves on fostering a collaborative work culture that prioritises employee growth, offering opportunities for professional development and hands-on experience with cutting-edge security technologies. Enjoy the unique advantage of working in a vibrant city while contributing to meaningful projects that enhance security across our Salesforce environment.
