Latitude Financial Services is seeking an External Dispute Resolution Specialist in Melbourne. You will lead end-to-end resolution of complex complaints, ensuring regulatory compliance and high-quality outcomes in AFCA submissions.
The role requires strong analytical thinking, stakeholder collaboration, and a customer-centric approach. You will engage across Risk, Legal, Operations and Product, translating complex financial concepts into plain English while contributing to continuous improvement
Strategic External Dispute Resolution Specialist in Melbourne employer: Latitude Financial Services
Latitude is an exceptional employer that fosters a vibrant work culture, offering employees the chance to engage in meaningful projects while enjoying a comprehensive suite of benefits tailored to individual needs. With a strong emphasis on employee growth, flexible working arrangements, and a commitment to wellbeing through initiatives like the 'Take 5' extra leave program, Latitude ensures that its team members feel supported and valued in both their professional and personal lives.
Contact Details:
Latitude Financial Services Recruitment Team
