Latitude Financial Services is seeking a Customer Experience & Social Media Manager in Melbourne to lead the CX and Social Media Team, ensuring compliance and a Customer First approach across voice and digital channels. The role drives social media strategy, content creation, and customer engagement while reporting on performance and risk indicators.
You will partner with business leaders to align with policies and regulatory requirements, while delivering engaging content and improving customer
Customer Experience & Social Media Lead in Melbourne employer: Latitude Financial Services
Latitude is an exceptional employer that fosters a vibrant work culture, offering employees the chance to engage in meaningful projects while enjoying a comprehensive suite of benefits tailored to individual needs. With a strong emphasis on employee growth, flexible working arrangements, and a commitment to wellbeing through initiatives like the 'Take 5' extra leave program, Latitude ensures that its team members feel supported and valued in both their professional and personal lives.
Contact Details:
Latitude Financial Services Recruitment Team
