Scam & Fraud Investigator - Empathy & Compliance in Canberra

Scam & Fraud Investigator - Empathy & Compliance in Canberra

Canberra Full-Time 49500 - 60500 $ / year (est.) Remote
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At a Glance

  • Tasks: Create engaging content for social media, newsletters, and events to promote HumanAbility's mission.
  • Company: Join a values-driven not-for-profit focused on workforce development in health and human services.
  • Benefits: Flexible hybrid work model, diverse workplace, and opportunities for professional growth.
  • Other info: Embrace a dynamic role with the chance to collaborate with creative professionals.
  • Why this job: Make a real difference by communicating vital information to diverse audiences.
  • Qualifications: Tertiary qualifications in communications or equivalent experience; strong writing and teamwork skills.

The predicted salary is between 49500 - 60500 $ per year.

About Us

HumanAbility is a Jobs and Skills Council for the health, human services, aged care and disability, sport & recreation and early childhood industries. HumanAbility's objective is to advance education by supporting skills and workforce development for the above specified industries. It is a values-based organisation, that is not-for-profit, industry-owned and led, that is contracted by the federal government.

About the position

HumanAbility is seeking a skilled and dynamic Communications Coordinator to support the creation and delivery of communications about our work. The Communications Coordinator will work with the Senior Communications Advisor and other members of the Communications team to plan, draft and create clear, concise and compelling communications about HumanAbility's projects and work. You'll work on internal and external communications including our website, newsletter, events and social media channels. This position will also assist the wider Communications team as required and will at times be required to liaise with a range of contractors, such as graphic designers, videographers, and website developers.

Key Accountabilities

  • Identify, plan and create content for HumanAbility's communications channels, including social, digital and newsletters
  • Translate complex technical, policy and workforce content into plain English that suits the target audience
  • Draft communication materials with clarity, accuracy, and consistency
  • Ensure all content is accessible and appropriate for diverse audiences, including industry stakeholders and the public
  • Work closely with other teams as directed to align communications across our sectors
  • Assist in the development or commissioning of multimedia content, including videos and graphics, as required
  • Observe and follow work health, safety and wellbeing policies and guidelines

Qualifications and Experience

  • Tertiary qualifications in communications, journalism or similar or demonstrated equivalent experience
  • Experience working in a Communications team, preferably within a not-for-profit or government sector
  • Strong interpersonal, written and verbal communication skills
  • Excellent organisational and project management skills
  • Demonstrated proficiency in content management systems, social media platforms and Monday.com (or similar)
  • Ability to work collaboratively in a team environment and manage multiple stakeholders

Further Information

We are committed to building a workforce that reflects the diversity of the stakeholders we work with. We value the unique perspectives, knowledge, and lived experiences that Aboriginal and Torres Strait Islander peoples bring, and we actively support a culturally safe and inclusive workplace. There may be times when it is required to work outside normal business hours i.e. evenings and weekends to meet operational and/or stakeholder requirements, and dependent on work deliverables, the role may be required to undertake travel. We operate a hybrid working model. While flexibility is supported, the balance of office-based work, in-person attendance at meetings, events, etc and remote work will vary depending on role, location, and business needs.

Scam & Fraud Investigator - Empathy & Compliance in Canberra employer: Latitude Financial Services

Latitude is an exceptional employer that fosters a vibrant work culture, offering employees the chance to engage in meaningful projects while enjoying a comprehensive suite of benefits tailored to individual needs. With a strong emphasis on employee growth, flexible working arrangements, and a commitment to wellbeing through initiatives like the 'Take 5' extra leave program, Latitude ensures that its team members feel supported and valued in both their professional and personal lives.

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Contact Details:

Latitude Financial Services Recruitment Team

We think you need these skills to ace Scam & Fraud Investigator - Empathy & Compliance in Canberra

Content Creation
Communication Skills
Interpersonal Skills
Project Management
Organisational Skills
Technical Writing
Digital Communication