At a Glance
- Tasks: Deliver exceptional customer service and manage rental bookings at Cairns Airport.
- Company: Join Avis Budget Group, a global leader in mobility solutions.
- Benefits: Competitive pay, employee discounts, wellbeing programs, and comprehensive training.
- Other info: Flexible hours and great career growth opportunities await you!
- Why this job: Kickstart your career with hands-on experience in a dynamic environment.
- Qualifications: Customer service experience is a plus; must have a valid Australian driver’s licence.
The predicted salary is between 34.96 - 34.96 $ per hour.
Join us at our Cairns Airport location and become part of a team that helps people move with confidence and ease. If you thrive in a fast-paced, hands-on environment and enjoy delivering great customer service, this is your chance to be part of a global leader in mobility solutions.
- Casual role 3-4 days per week
- Entry-Level Opportunity with Full Training Provided
- Global Company with Career Growth Potential
About the Role
In this role you will be the face of our brand! You'll interact with our customers at the rental counter, complete rental bookings and respond to general customer inquiries.
What you’ll do:
- Establish customer car rental needs by actively listening
- Review in detail ABG's various add-ons and services to determine what may best suit the customer
- Communicate rental procedures and guidelines effectively
- Complete rental bookings in a timely, efficient and accurate manner
- Answer customer questions and inquiries
Requirements:
- A full and valid Australian driver’s licence
- Availability to work a rotating roster (including weekends, evenings, and public holidays)
- Experience in customer service, retail, hospitality, or sales is a plus
- Ability to work in a fast-paced environment while delivering exceptional service
- Comfortable using computer systems to manage bookings and rental information
- Strong attention to detail and ability to follow procedures
Benefits:
- Competitive hourly rate ($34.96ph) + loadings + performance bonuses
- Wellbeing program including life insurance, discounted health cover & superannuation options
- Access to discounts on retail, fitness, cinema, and more
- Employee discounts on car rentals across Avis Budget Group
- Comprehensive training to help you succeed and grow
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportation solutions.
Enterprise Success Engineer employer: Laravel
At Avis Budget Group, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Cairns where every day presents new challenges and opportunities. Our commitment to employee growth is evident through comprehensive training programs and a culture that values diversity, equity, and inclusion, ensuring that all team members can thrive and contribute meaningfully. With competitive pay, performance bonuses, and a range of employee benefits, including discounts and wellbeing programs, joining our team means becoming part of a global leader dedicated to moving the future of transportation forward.
