At a Glance
- Tasks: Lead hotel operations, drive sales, and ensure exceptional guest experiences.
- Company: Join the award-winning Lancemore Hotel Group in a stunning location.
- Benefits: Professional development, supportive culture, and a chance to make an impact.
- Other info: Opportunity for growth in a renowned boutique hotel brand.
- Why this job: Be part of a dynamic team and elevate hospitality experiences.
- Qualifications: Experience in hotel management and strong leadership skills required.
The predicted salary is between 66150 - 80850 $ per year.
Nestled in the heart of the Macedon Ranges wine country, Cleveland Estate is a destination renowned for weddings, conferences, and elegant dining experiences with 50 Hotel Rooms. As part of the award-winning Lancemore Hotel Group, we’re looking for a talented Hotel Manager to join the team on a 14-month fixed term contract for maternity cover. We are seeking an experienced and accomplished General Manager to lead our dedicated team.
You will have a strong background in driving sales performance and in managing conference-focused hotels and a passion for delivering exceptional guest experiences. As General Manager, you will oversee all aspects of the property's operations, including guest services, food and beverage, wedding & events, and financial performance.
Key Responsibilities:
- Oversee all aspects of hotel operations across Rooms, Sales, Revenue, Food & Beverage, Events and Maintenance, ensuring operational excellence, exceptional guest experiences and consistent delivery of brand standards while managing critical incidents and after-hours matters.
- Drive commercial performance through strategic revenue, sales and marketing initiatives, maximising Net RevPAR, profitability, market share and overall business outcomes.
- Manage budgets, forecasting, financial reporting and cost-control measures, ensuring labour efficiency, effective debtor management and strong operational performance.
- Lead, coach and develop high-performing teams through recruitment, onboarding, performance management, succession planning and talent development, while fostering an inclusive and collaborative workplace culture.
- Build and maintain strong relationships with corporate stakeholders, suppliers and community partners, providing regular business updates.
About You:
- Experience: Demonstrated experience in a General Manager or senior leadership role within the hospitality industry.
- Leadership Skills: Proven ability to lead and motivate teams, with a focus on professional development and high performance.
- Financial Acumen: Strong understanding of financial management, budgeting, and revenue optimization.
- Guest-Centric: A passion for delivering exceptional guest experiences and the ability to instill this ethos across the team.
- Adaptability: Comfortable managing a property in a regional setting, with an understanding of the unique opportunities and challenges this presents.
- Communication: Excellent interpersonal and communication skills, capable of building relationships with guests, team, and stakeholders.
- Strong administrative and reporting skills to deliver regular and adhoc reporting and utilising company databases and systems.
Why Join Us?
The Lancemore Group is a leading Australian boutique hotel brand, known for its award-winning properties and commitment to delivering exceptional hospitality experiences. With a strong focus on innovation, design, and guest satisfaction, we provide a supportive and inspiring work environment where leaders can thrive. As part of our team, you'll have access to professional development opportunities, a collaborative network of industry experts, and the chance to contribute to the ongoing success of a renowned hotel group.
Visit www.lancemore.com.au to find out more about our company.
Our Values:
Fun | Authentic Hospitality | Caring | Ownership Mindset | Performance | Growth
General Manager / Hotel Manager in Lancefield employer: Lancemore Group
Lancemore Macedon Ranges is an exceptional employer, offering a vibrant work culture that prioritises personal growth and team collaboration. Nestled in the stunning Macedon Ranges, employees benefit from generous staff discounts, career development opportunities, and a supportive leadership environment that values contributions and fosters a sense of ownership. Join us to create memorable experiences in a unique hospitality setting where your passion for food and service can truly shine.
