Hire Controller – NSW in Sydney

Select Plant Australia, a vertically integrated business owned by Laing O’Rourke, plays a critical role in keeping Australia’s major construction projects moving. As a specialist plant hire partner, Select supports Laing O’Rourke and the wider market on complex projects, delivering smart, safe, and sustainable solutions on time. Our focus is simple: to provide high-quality plant and services that help our customers perform at their best, on site and beyond.

We are currently seeking an experienced Hire Controller to join our high performing Select Plant Australia team based out of Seven Hills, NSW. The purpose of this role is to understand customer requirements and convert opportunities in a timely manner to ensure a seamless experience by managing the end-to-end process for all hire contracts. This permanent role offers great career prospects with one of the largest specialist plant hire businesses in Australia.

Key responsibilities:

• Address all customer queries in a timely and effective manner and cultivate lasting relationships.
• Fulfil customer requests for the hire of construction plant, equipment, vehicles, site accommodation and tools.
• Drive customer focus throughout the business, ensuring that the use of Select own plant and equipment is maximized.
• Leverage existing customer relationships to identify areas of potential growth or opportunity.
• Reconcile project charges prior to charge run to ensure all customer invoicing is current and accurate.
• Review queried invoices with suppliers for payment or dispute escalation.
• Generate credits to customers for invoicing errors where required and in line with DOA.
• Create variations to supplier orders as required to account for additional items, damages and other sundry charges.

About you:

• 3+ years experience preferred in a related role (e.g. plant hire, dispatch, commercial, construction, logistics, asset management).
• A good working knowledge of the construction and plant hire industries.
• Excellent alpha/numerical data entry skills.

We work hard to create an environment that brings out the best in our people. We believe in building careers through providing a safe, connected and innovative culture that supports ongoing growth and development. We offer industry-leading benefits such as specialised learning and development programs, a mental health and wellbeing program, industry leading paid parental leave policy, an additional purchased leave option and coaching programs for staff on parental leave.

Diversity & Inclusion:

We are committed to building a workforce that reflects the diverse society in which we live and work. Laing O’Rourke is recognised as a WGEA Employer of Choice for Gender Equality in 2020, 2022, 2024 and 2026. We know that the right culture and purposeful innovation are key to delivering impact. Laing O'Rourke actively supports a diverse workforce and strongly encourages applications from Aboriginal and Torres Strait Islander Peoples and people from culturally diverse backgrounds.