Assistant Store Manager | Duty Free

Assistant Store Manager | Duty Free

Full-Time On-site
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Be the Right-Hand Leader in Store

At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia, & New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!

The Role:

We’re looking for a Full Time Assistant Store Manager to join our Duty-Free sales team at Western Sydney International Airport. Aelia Duty Free offers a huge range of liquor, fragrances and all your luxury brand needs. If you love customer service, fast-paced environments, and making shopping fun, this is your chance to shine!

What You’ll Do:

  • Lead from the front – be the go‑to person for support and motivation
  • Deliver magical moments for customers with every interaction
  • Support the Store Manager in driving performance and team engagement
  • Set high standards in presentation and service – and walk the talk
  • Give meaningful feedback and coaching to help your team grow
  • Help create a respectful, connected team culture
  • Step up when needed – be confident managing store operations

What We’re Looking For:

  • Experience in a similar leadership role in a high-energy retail environment
  • Strong communication skills and a natural ability to lead
  • Confidence to take initiative and own your role
  • A “hands‑on” leader who thrives in a team setting
  • Flexibility to work across rotating shifts (mornings, evenings, weekends & public holidays)
  • Valid working rights & eligibility to obtain an Aviation Security ID Card

Perks & Benefits:

  • Parking – Based on location we offer free/subsidised airport parking for our employees
  • Dynamic Airport Environment – Work where no two days are the same
  • Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages
  • Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
  • Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top‑up paid parental leave scheme + additional personal leave entitlements
  • Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end‑of‑year bonus
  • Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day
  • Employee Assistance Program – Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it

We Value Diversity & Inclusion

At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence.

Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.

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Assistant Store Manager | Duty Free employer: Lagardere AWPL

At Lagardère AWPL, we pride ourselves on being a leading employer in the travel retail sector, offering a vibrant work culture that fosters creativity and collaboration. As the Head Chef at our new Sunshine Coast Airport venues, you'll enjoy a balanced Monday to Friday schedule, generous meal allowances, and unparalleled career development opportunities within a diverse culinary landscape. Join us to make a meaningful impact while enjoying free airport parking and comprehensive wellbeing support.

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Contact Details:

Lagardere AWPL Recruitment Team