At a Glance
- Tasks: Lead retail excellence and drive sales growth at Western Sydney International airport.
- Company: Join LagardèreAWPL, the largest Travel Retail operator in the Pacific!
- Benefits: Enjoy staff discounts, career development, and wellbeing leave.
- Other info: Flexible hours and a vibrant team culture await you!
- Why this job: Make a real impact in a dynamic airport environment with diverse opportunities.
- Qualifications: Proven retail leadership experience and strong coaching skills required.
The predicted salary is between 67500 - 82500 $ per year.
Lead retail excellence across Western Sydney International airport! At LagardèreAWPL, we’re not just the largest Travel Retail operator in the Pacific – we’re the most passionate! With 150+ stores across Australia and New Zealand, we bring big brands to life in airports and travel hubs. Our dynamic team of 1,500+ professionals work across 40 unique retail concepts – and now, we want YOU to join our team!
The Role: As a Retail Performance Manager in brand new Western Sydney International airport, you will drive profitable sales growth, exceptional customer experience, and operational excellence across all retail stores through effective leadership, coaching, commercial execution, and performance management.
What You’ll Do: Reporting to the Operations Manager, you will be accountable for:
- Driving sales, profitability, and KPI performance across your area
- Leading and developing Store Managers and Assistant Store Managers
- Delivering exceptional customer experiences and service standards
- Coaching teams to achieve commercial and operational excellence
- Optimising labour, productivity, inventory and merchandising execution
- Ensuring compliance with security, safety and operational requirements
- Building strong relationships with airport stakeholders and business partners
What We’re Looking For:
- Proven multi-site retail leadership experience
- Strong commercial acumen with a results-driven mindset
- Excellent coaching, people development and leadership skills
- Strong analytical and problem-solving capability
- Ability to manage multiple priorities in a fast-paced environment
- Exceptional communication and stakeholder management skills
- Flexibility to work a rotating roster (early mornings, late nights & weekends)
- Valid working rights & ability to obtain an Aviation Security ID Card
Perks & Benefits:
- Parking – Based on location we offer free/subsidised airport parking for our employees
- Dynamic Airport Environment – Work where no two days are the same
- Staff Discounts – Get exclusive discounts on products in our stores + extra savings on water & hot beverages
- Career Development – We offer opportunities to upskill, take on new challenges and grow your career within our vibrant network
- Paid Parental Leave – We proudly support growing families with up to 18 weeks of employer-funded top-up paid parental leave scheme + additional personal leave entitlements
- Employee Referral Program – Refer your awesome network for a chance to receive a reward + go into the running to win an end-of-year bonus
- Wellbeing Leave – From day one our permanent employees receive a paid Wellbeing Leave day
- Employee Assistance Program - Everyone has FREE access to TELUS Health – a 24/7 service offering compassionate, confidential support whenever you need it
We Value Diversity & Inclusion: At LagardèreAWPL, we value diversity, inclusivity, and a collaborative work environment, where you will have the opportunity to work alongside a talented team of people who share your passion for creativity and excellence. Join us at LagardèreAWPL and be part of a global company that celebrates creativity, innovation, and a commitment to sustainable practices.
Retail Performance Manager in Sydney employer: Lagardere AWPL External Careers
At LagardèreAWPL, we pride ourselves on being the largest and most passionate Travel Retail operator in the Pacific, offering a vibrant work culture that fosters creativity and collaboration. As an Operations Manager in Food Services, you'll enjoy national exposure across diverse concepts, career development opportunities through our Better Together program, and the chance to make a visible impact while working closely with local leaders. With perks like staff discounts, paid parental leave, and a commitment to diversity and inclusion, LagardèreAWPL is an excellent employer for those seeking meaningful and rewarding employment in a dynamic environment.
Contact Details:
Lagardere AWPL External Careers Recruitment Team
