At a Glance
- Tasks: Provide top-notch customer support and manage administrative tasks in a dynamic environment.
- Company: Join a global leader in cold storage supply chain, delivering chilled and frozen products across Australia.
- Benefits: Competitive pay starting from $37+ per hour, with opportunities for overtime.
- Other info: Flexible hours, Monday to Friday, with excellent career growth potential.
- Why this job: Be part of a growing team and make a real difference in customer service.
- Qualifications: Strong communication skills, logistics experience, and a positive attitude are essential.
The predicted salary is between 47250 - 57750 $ per year.
Our client is a global leader in cold storage supply chain, supplying chilled and frozen products across Australia. Due to recent growth, they are now seeking an experienced administration/customer service person to join their team in Laverton North.
Days/hours required: Monday to Friday 1:30pm - 9:30pm. Must be flexible to support overtime if required.
About the role: This role is customer support for stores our client delivers to and duties will include the following:
- Check and process invoices, purchase orders, expense claims and other financial documents.
- Maintaining filing systems for records, correspondence, reports and documents.
- Answer phone calls, respond to emails and route incoming mail.
- Provide general office support such as photocopying, faxing and scanning documents.
- Process customer orders in a timely manner while ensuring accuracy of all data entered into the system.
- Create spreadsheets using Microsoft Excel to track inventory levels, sales figures and other data points.
- Resolve customer inquiries or complaints in a professional manner both over the phone or through email communication.
- Update databases with new customer information or changes to existing accounts.
- Prepare invoices for customers based on their purchases.
- Ensure that all company policies are followed when dealing with customer vendors.
Requirements:
- Excellent communication skills.
- Logistics experience.
- Multi-tasker.
- Team player.
- High attention to detail.
- Supply chain knowledge.
- Experience on Microsoft.
- Reliable and punctual.
- A positive attitude and strong work ethic.
This role is to commence ASAP. From $37+ per hour.
Administration/Customer Service employer: Labourforce
Join a dynamic team at our Eastern Creek location, where we prioritise employee growth and a supportive work culture. As a Warehouse Shift Supervisor, you'll enjoy competitive remuneration, the opportunity for permanent employment after your initial contract, and a focus on safety and performance that empowers you to make a real impact in FMCG operations.
