Senior Service Delivery Lead - Azure/M365 (Hybrid, NV1) in Canberra

Senior Service Delivery Lead - Azure/M365 (Hybrid, NV1) in Canberra

Canberra Full-Time 63000 - 77000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead service delivery for Microsoft tech, ensuring customer success and driving continuous improvement.
  • Company: LAB3, a top Managed Service Provider focused on Microsoft technologies.
  • Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Join a dynamic team dedicated to leveraging AI for enhanced service delivery.
  • Why this job: Be at the forefront of tech innovation while making a real impact on client success.
  • Qualifications: NV1 clearance and experience in service delivery management.

The predicted salary is between 63000 - 77000 $ per year.

LAB3 is a leading MSP focused on Microsoft tech and automation.

We seek a Senior Service Delivery Manager with NV1 clearance, based in Sydney or Canberra, to champion customer success and drive value realization.

You will bridge engineering and clients, lead incidents end‐to‐end, and drive continuous improvement, including AI‐driven delivery enhancements and robust governance across portfolios.

Senior Service Delivery Lead - Azure/M365 (Hybrid, NV1) in Canberra employer: Lab3

Lab3 is an exceptional employer, offering a dynamic work environment where innovation and technical expertise are highly valued. With a strong focus on employee growth, you will have access to clear career pathways and ongoing learning opportunities while working alongside experienced peers in a supportive and inclusive culture. Enjoy the flexibility of a remote/hybrid workplace, allowing you to balance your professional and personal life effectively.

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Contact Details:

Lab3 Recruitment Team

We think you need these skills to ace Senior Service Delivery Lead - Azure/M365 (Hybrid, NV1) in Canberra

Service Delivery Management
Microsoft Azure
Microsoft 365
Incident Management
Continuous Improvement
AI-driven Delivery Enhancements
Governance