Senior Service Delivery Manager – Hybrid in Sydney

Senior Service Delivery Manager – Hybrid in Sydney

Sydney Full-Time 117000 - 143000 $ / year (est.) Hybrid
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At a Glance

  • Tasks: Lead client management and ensure smooth communication between engineering and clients.
  • Company: Join LAB3, a forward-thinking tech company focused on cloud and security solutions.
  • Benefits: Enjoy a hybrid work model, competitive salary, and opportunities for professional growth.
  • Other info: Dynamic role with a focus on continuous improvement and automation.
  • Why this job: Make a real impact by driving innovation and efficiency in service delivery.
  • Qualifications: NV1 clearance and experience in service delivery management required.

The predicted salary is between 117000 - 143000 $ per year.

LAB3 is seeking a Senior Service Delivery Manager with NV1 clearance to join our client management team in Sydney or Canberra. You will act as the technical liaison between engineering and clients, ensuring clear communication and delivering value across cloud, security, and modernization initiatives.

You will own client governance, incident leadership, and reporting, driving continuous improvement, automation, and AI-enabled efficiencies while managing multiple accounts with a keen eye for risk.

Senior Service Delivery Manager – Hybrid in Sydney employer: Lab3 Pty Ltd

Lab3 is an exceptional employer, offering a dynamic work environment where innovation and technical expertise are highly valued. With a strong focus on employee growth, you will have access to clear career pathways and ongoing learning opportunities while working alongside experienced peers in a supportive and inclusive culture. Enjoy the flexibility of a remote/hybrid workplace, allowing you to balance your professional and personal life effectively.

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Contact Details:

Lab3 Pty Ltd Recruitment Team

We think you need these skills to ace Senior Service Delivery Manager – Hybrid in Sydney

Technical Liaison
Client Governance
Incident Leadership
Reporting Skills
Continuous Improvement
Automation
AI-enabled Efficiencies